Helpful Links

email will not update from wifi, data only ?

Contributor

email will not update from wifi, data only ?

I have four email accounts set up on my new 5S. Two of the accounts will not update over home wifi, they are icloud and my verizon.net account. The two other accounts both "exchange accounts" will update instantly.

 

icloud and verizon will only update if I turn wifi off. Have tried both fetch and push. No effect.

373 Views
Message 1 of 2
Former Employee

Re: email will not update from wifi, data only ?

Hello,jbs99!

 

Are you still having difficulty with those two email addresses updating from wifi? If so, please send us a private message by clicking here so we can look into this.

 

Please include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope in the top right corner of the screen.

 

In the meantime, please let me know if you have any other questions or concerns!

 

-Mariana

Message 2 of 2
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support