disliking my new phone

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disliking my new phone

Can I take back my newly bought phone and trade it for another one without being charged another deposit.
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Employee

Re: disliking my new phone

If you've already been approved for the line,  you won't have to pay a deposit again.

AT&T has a 14 day return/exchange policy... as long as you're in that window you'll be good to go, and will only have to pay the price difference of the phones (if there is one).

If it's been over 14 days, that means you won't be eligible to exchange the phone at the subsidized price and will most likely have to pay full price for which ever device you want.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Community Manager

Re: disliking my new phone

Depending on where you bough it from, there might be a restocking fee. Just FYI.

 

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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