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Posted Apr 19, 2014
2:22:41 PM
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deactivate my account

Hi, I have a question.

I'm korean and I will go back to korea at May20,2014.

I'm using 25$ prepaid plan and I want to deactivate my account.

Is anybody who can let me know how to handle this one?

 

Thanks

Hi, I have a question.

I'm korean and I will go back to korea at May20,2014.

I'm using 25$ prepaid plan and I want to deactivate my account.

Is anybody who can let me know how to handle this one?

 

Thanks

deactivate my account

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Apr 20, 2014 12:47:36 AM
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Hello chm0536

When you're ready to cancel you can call AT&T by dialing 611 on your handset.

Since you're on a prepaid plan, you can also simply stop replenishing your account balance. After 60 days of no balance, AT&T will close the account and repool the phone number. Just be sure to remove any automatic payment information.
Hello chm0536

When you're ready to cancel you can call AT&T by dialing 611 on your handset.

Since you're on a prepaid plan, you can also simply stop replenishing your account balance. After 60 days of no balance, AT&T will close the account and repool the phone number. Just be sure to remove any automatic payment information.

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Apr 20, 2014 7:20:19 AM
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ACE - Guru

You are not coming back to USA??And you do not need the service anymore??
If that the case,take" julywashere" suggestion.

You are not coming back to USA??And you do not need the service anymore??
If that the case,take" julywashere" suggestion.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Apr 24, 2014 10:16:41 AM
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then, how can I remove any automatic payment information?

then, how can I remove any automatic payment information?

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Apr 24, 2014 7:36:03 PM
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ACE - Guru

 Do you have a credit card on your account for automatic monthly payment??
If yes,you need to call AT&T on 611 to remove it.
If no,do nothing Smiley Happy

 Do you have a credit card on your account for automatic monthly payment??
If yes,you need to call AT&T on 611 to remove it.
If no,do nothing Smiley Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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