deactivate my account

Contributor

deactivate my account

Hi, I have a question.

I'm korean and I will go back to korea at May20,2014.

I'm using 25$ prepaid plan and I want to deactivate my account.

Is anybody who can let me know how to handle this one?

 

Thanks

Message 1 of 5 (775 Views)
Highlighted

Re: deactivate my account

Hello chm0536

When you're ready to cancel you can call AT&T by dialing 611 on your handset.

Since you're on a prepaid plan, you can also simply stop replenishing your account balance. After 60 days of no balance, AT&T will close the account and repool the phone number. Just be sure to remove any automatic payment information.
Message 2 of 5 (728 Views)
ACE - Guru

Re: deactivate my account

You are not coming back to USA??And you do not need the service anymore??
If that the case,take" julywashere" suggestion.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 5 (711 Views)
Contributor

Re: deactivate my account

then, how can I remove any automatic payment information?

Message 4 of 5 (631 Views)
ACE - Guru

Re: deactivate my account

 Do you have a credit card on your account for automatic monthly payment??
If yes,you need to call AT&T on 611 to remove it.
If no,do nothing Smiley Happy

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 5 (620 Views)
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