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Thanks for your post, and welcome to the AT&T family! If you're looking for a way to back up your contacts, you may want to check out AT&T Locker. Click on the link below for more information.
Let me know if this answers your question! I hope to see you around the forums!
Your post says it was from a Samsung GS4 Active.
On Android phones, the default is for your contacts to already be backed up on the cloud, on your Google account. To check, simply login to Gmail on a computer, and see if your contacts show up there.
This is one of the beauties of Android. If you get a new phone, or have to do a factory reset of your current phone, when you login to your Google account, your contacts will just automagically sync to the phone from the cloud.
When making new contacts, just be sure to save them as Google contacts. If you have contacts from another source (such as your SIM) then simply go into Contacts and import them as Google contacts.
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