04-06-2013 5:32 PM
can I transfer my account balance to another at&t phone? I have my phone with my sim card that I am going to install in my wifes old phone but when I take out her sim card we will lose $50.00. is there anyway to transfer the money from her account to mine? Both phones AT&T
03-13-2014 6:56 AM
03-21-2014 7:58 AM
You can transfer your balance from your old phone to the new one, since they have the same phone number and your account is actually still the same, just the equipment is changed. Unfortunately, it's not technically possible to transfer any funds from one pre-paid account to another, they're 2 completely different accounts with their own account numbers and they're simply not connected in any way, and there are no refunds on Go Phone balances.
I hope this clarifies some things for you, please let me know if you have any questions.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!