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blocked sim

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blocked sim

is it possible to unblock my sim? Yes like a dumb $!# I tried 10 times to enter a # in the puc now my sim is blocked. Someone please help I have been online for 3 hours tryin to get this fixed. My phone will only allow call to 911, I cant receive my pass word from att and i am about to go flipping nuts! I do not have another phone to call out from is there anyway I can fix this?

 

 

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Message 1 of 6
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Expert

Re: blocked sim


chaser1 wrote:

is it possible to unblock my sim? Yes like a dumb $!# I tried 10 times to enter a # in the puc now my sim is blocked. Someone please help I have been online for 3 hours tryin to get this fixed. My phone will only allow call to 911, I cant receive my pass word from att and i am about to go flipping nuts! I do not have another phone to call out from is there anyway I can fix this?

 

 


go into a corporate store, the sim may need to be replaced, make sure it is a corproate and not an authorized reatailer

Message 2 of 6
Community Manager

Re: blocked sim

wingrider is right, you'll need to get a new SIM card, and they're free from Corporate Stores. When the SIM is locked because of failed PUK code attempts, it's locked permanently and unfortunately can not be unlocked.

 

Dmitriy


Rethink Possible


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Message 3 of 6
ACE - Professor

Re: blocked sim

Question, before I think I saw something about PUK codes being able to be seen from myAT&T accounts (I'm unfamiliar with the steps). Is this still in place or am I confusing it with something else? Smiley Tongue
~Sunshine Smiley Happy
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Community Manager

Re: blocked sim

Normally a SIM card can be unlocked with a PUK code, but OP has mentioned that they entered it incorrectly 10 times, at which point the SIM is permanently locked. Is this what you're asking about Evandela?

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
ACE - Professor

Re: blocked sim

Ahhh ok makes sense! Thanks Dmitry. Yeah I knew there was something about being able to unlock the SIM PUK code somehow. Just didn't know it would be permanently locked after 10 tries. Smiley Happy
~Sunshine Smiley Happy
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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