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access to my cell without permission / why and how on my cell pjones?

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access to my cell without permission / why and how on my cell pjones?

i need to know why 3 shut off cell phones i have of mine and my husbands,,,,and was always and only in our account name,,,,,,,,sat April 4th 2014,,,,i was looking at the music pics etc,,,and browser hisory ,,it was running and stating my atandt and my son quinton stewarts name on my cell phone there is absolutely no way in the world i would ever authorize this,,,,this son,,is no way allowed near me  really he is physically and mentally abusive to me let alone ever allowed to use or access my phones,,,,i  need info on this as soon as possible,,,,you have the emails,,,phone [edited for privacy – please do not post personal information],,,,,,,,janeen 

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Re: access to my cell without permission / why and how on my cell pjones?


janinas34 wrote:

i need to know why 3 shut off cell phones i have of mine and my husbands,,,,and was always and only in our account name,,,,,,,,sat April 4th 2014,,,,i was looking at the music pics etc,,,and browser hisory ,,it was running and stating my atandt and my son quinton stewarts name on my cell phone there is absolutely no way in the world i would ever authorize this,,,,this son,,is no way allowed near me  really he is physically and mentally abusive to me let alone ever allowed to use or access my phones,,,,i  need info on this as soon as possible,,,,you have the emails,,,phone [edited for privacy – please do not post personal information],,,,,,,,janeen 


They wil not repsond on the forums concerning accouts, I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 

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