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Posted Apr 30, 2013
2:31:03 AM
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Xperia TL(LT30at) hard lock

Hi,
I made a mistake and more than 10 times the network unlock PIN to enter at startup device for the first time.
What do I need to do to release the lock?

Hi,
I made a mistake and more than 10 times the network unlock PIN to enter at startup device for the first time.
What do I need to do to release the lock?

Xperia TL(LT30at) hard lock

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May 13, 2013 7:44:15 AM
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exactly what pin is it asking for. if its asking for the PUK code you can get that from tech support. if you enterted the wrong unlock code for the lock screen the only way to remove it is to reset the phone. the device tutorials on att.com will help you do that.

exactly what pin is it asking for. if its asking for the PUK code you can get that from tech support. if you enterted the wrong unlock code for the lock screen the only way to remove it is to reset the phone. the device tutorials on att.com will help you do that.

Re: Xperia TL(LT30at) hard lock

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May 13, 2013 8:45:20 PM
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Tutor

Thank you for reply.

I tried already initialization of the device, but the network lock has not been released.

 

It is displayed as shown below.

 

----------------

Enter the code(*#*#7378423#*#*) -> Service Info -> SIM lock

 

[x]  Network  0

[]    Network subset  0

[]    Service provider  0

[]    Corporate  0

[]    SIM  0

Thank you for reply.

I tried already initialization of the device, but the network lock has not been released.

 

It is displayed as shown below.

 

----------------

Enter the code(*#*#7378423#*#*) -> Service Info -> SIM lock

 

[x]  Network  0

[]    Network subset  0

[]    Service provider  0

[]    Corporate  0

[]    SIM  0

Re: Xperia TL(LT30at) hard lock

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May 14, 2013 1:10:40 PM
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Professor

The way I understand it, once a phone becomes hard locked, it's permanent. There is no way to unlock it.

The way I understand it, once a phone becomes hard locked, it's permanent. There is no way to unlock it.

Re: Xperia TL(LT30at) hard lock

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May 14, 2013 11:11:39 PM
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Tutor

Realy?

 

Released impossible to be sent to the support of AT&T?

Oh my god...

Realy?

 

Released impossible to be sent to the support of AT&T?

Oh my god...

Re: Xperia TL(LT30at) hard lock

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May 15, 2013 4:24:52 AM
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teppei wrote:

Realy?

 

Released impossible to be sent to the support of AT&T?

Oh my god...


I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.

 


teppei wrote:

Realy?

 

Released impossible to be sent to the support of AT&T?

Oh my god...


I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.

 

Re: Xperia TL(LT30at) hard lock

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May 16, 2013 6:16:35 PM
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Tutor

Thank you for letting me know!

I'll try to send a message to Customer Care.

 

I also will report later.

Thank you for letting me know!

I'll try to send a message to Customer Care.

 

I also will report later.

Re: Xperia TL(LT30at) hard lock

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Oct 23, 2013 2:49:10 PM
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hello everyone I have the same problem teppei. es the problem and resolved where not help me please
hello everyone I have the same problem teppei. es the problem and resolved where not help me please
Sony xperia T

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