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Posted Oct 26, 2013
2:59:40 PM
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Wifi On Cell phone

I don't have a cell phone with Wifi but my former roommate was using Wifi off my account.  He has moved out and because of his data usage on his cell, I go over my monthly allottment.  He won't

remove my wireless code from his cell.  Is there any way At&T could do it it if I gave them his phone number?

I don't have a cell phone with Wifi but my former roommate was using Wifi off my account.  He has moved out and because of his data usage on his cell, I go over my monthly allottment.  He won't

remove my wireless code from his cell.  Is there any way At&T could do it it if I gave them his phone number?

Wifi On Cell phone

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Oct 28, 2013 10:59:34 AM
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Hello, Heavenlybama!

 

I think I need some more clarification. It sounds like you have a smartphone and may have had the tethering feature turned on? If that's the case, and your roommate no longer lives with you, it's unlikely that he's using your data package because his cell phone would have to be in range.

 

Or is his cell phone part of your account? If his number is under your name, all you would need to do is a Transfer of Billing Responsibility to put his number in his name. You can do this online or you can get in touch with our customer care department.

 

I hope at least one of these answers was helpful. If not, please respond with more details, and we'll get this sorted out.

 

Thanks!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, Heavenlybama!

 

I think I need some more clarification. It sounds like you have a smartphone and may have had the tethering feature turned on? If that's the case, and your roommate no longer lives with you, it's unlikely that he's using your data package because his cell phone would have to be in range.

 

Or is his cell phone part of your account? If his number is under your name, all you would need to do is a Transfer of Billing Responsibility to put his number in his name. You can do this online or you can get in touch with our customer care department.

 

I hope at least one of these answers was helpful. If not, please respond with more details, and we'll get this sorted out.

 

Thanks!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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