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WiFi connection not detected after updated software


WiFi connection not detected after updated software


I have blackberry tablet , when i have updated software in to it My wi fi is not get detected in our blakcberry tablet, though i am using correct password,  Is there any problem with tablet or  Router , I am working with {commercial link removed}, and need my tablet net connected , plz  guide me 

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Community Manager

Re: WiFi connection not detected after updated software

Hello, Diya13!


Thanks for posting! I'm sorry to hear that you're having difficulty connecting to WiFi after performing a software update. Have you tried doing a soft reset on the tablet?


If that doesn't work, please send us a private message by clicking here so we can help. In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, feel free to message me with any other questions or concerns!



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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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