Where's The GDR2/Amber Update... Any Schedule?

Teacher

Where's The GDR2/Amber Update... Any Schedule?

[ Edited ]

Ok ATT, when is GDR2 going to be released for the Nokia 920 (and all the other phones).

 

-taylor

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Teacher

Re: Where's The GDR2 Update... Any Schedule?

......and the disappointment continues. I'd again really like to find out what the rigorous process ATT puts their phones through.
Message 211 of 520 (5,200 Views)
Tutor

Re: Where's The GDR2 Update... Any Schedule?

I am out of the country in Kenya and today I got my IOS7 OTA update effortlessly on my AT&T Iphone. Unfortunately  been waiting for GDR2 update for almost a month now for my Lumia 920. Incidentally even in small countries like Kenya the DGR2 is already available to the windows phone 8 owners. What's up AT&T?

Message 212 of 520 (5,126 Views)
Scholar

Re: Where's The GDR2 Update... Any Schedule?

Note how they always have Iphone updates ready in a flash. So yes, it can be done. Obviously, WP are not a high enough priority for them. They're too busy appeasing Iphone users.

 

Youd think that time after time of update delays, that something would be done to fix the process. Make it smoother and get it done in a timely manner. But no. They just tell us to wait.

 

And the worst part about all of it,  is that we will end up getting a gimp verson of Amber. No Data Sense. I am officially done with ATT once my contract is up, which I believe is soon. Then they can kiss the behinds of Iphone owners all they want, for all I care. Im done with ATT.

Message 213 of 520 (5,055 Views)
Scholar

Re: Where's The GDR2 Update... Any Schedule?

I guess we know where ATT's real priorities are....  iphones.  Appease the masses and let the rest deal with having to wait.

 

Message 214 of 520 (5,043 Views)
Mentor

Re: Where's The GDR2 Update... Any Schedule?

Not that I don't agree with you, but....then what?   Verizon?  T-Mobile?  Sprint?   All mortgaged their wives and kids to get the iPhone.  Where ever you move...you will be faced with iPhone.  Unless you move to Europe, where the iPhone is not so much on a pedestal as here.

 

If you do move, send up a post card !!

Message 216 of 520 (4,855 Views)

Re: Where's The GDR2 Update... Any Schedule?

Here is something I don’t understand.  The Lumia 925 is out and has amber on it. Its really not all that different from the 920 so why is there no update the Lumia 920 users? I get it they want you to buy a 925 but if a user isn't up for an upgrade then why not just give them the update?

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Mentor

Re: Where's The GDR2 Update... Any Schedule?

[ Edited ]

If they make the phone you have better, you're less likely to buy a new one and trap yourself in another contract.  Don't worry if you're still in a contract - they'll help you out to extend your contract and get you that new device with the current software. 

 

It will be interesting to see how long they string out the new 1020 and 925 owners when GDR3 is already running on every other carriers' phones and at&t's latest top windows phone.

Message 218 of 520 (4,817 Views)
Tutor

Re: Where's The GDR2 Update... Any Schedule?

They don't comment because they modify the update to allow illegal intrusion on your phone. There's no need to let it not be added through a download from nokia
Message 220 of 520 (4,764 Views)
Teacher

Re: Where's The GDR2 Update... Any Schedule?

So every AT&T twitter post, Facebook post, or forum page is littered with message after message regarding them as having poor customer service or no care at all for their members. Then they hold back an update for a "flagship" phone for people that are most likely ineligible for upgrading at this time. Then they ignore the next flood of posts, negative and positive, pleading for the release of this software or at least a tentative date (not nebulous period,) and still have the nerve, the audacity, the sheer disrespect for their paying customers to tweet "Don't like to wait?" What the!? Are you kidding me? What kind of company can exist as such an ignorant, arrogant, soulless husk of a human organization that operates so blindly in the field that they helped invent as this? What empty, heartless fools manage this burning pyre of impudent filth. I was a little annoyed at first with having to wait, but this is just insulting. Let's not mention the 9/11 Facebook debacle. Your treatment of your loyal customers is making me sick. I've been with AT&T/Cingular for 13 years and I am appalled at where this company has gone. IPhones come and go. You won't be able to rest on your Apple throne forever and the base of followers you have is going to simply walk away as your cardboard orange and blue castles crumble. Your deals will get better, your prices will be ludicrously low, and then you'll be bought be some upstart company and turned to second tier go phones only organization. Say hello to Westinghouse for me. It may be a ways off, but you're setting the groundwork today. 13 months and counting until I am free of this garbage. I have managed to talk my company into another service and they have offered a better support structure. They may be terrible too, but I haven't seen anything quite this ignorant. I'm disappointed in you AT&T. A once great American institution has fallen deep into the pit of worthlessness.

p.s. I would still appreciate the upgrade to GDR2 when it's available. Thanks :-)
Message 221 of 520 (4,630 Views)
Scholar

Re: Where's The GDR2 Update... Any Schedule?

Funny, I have Pro Camera listed as an option in the camera....and extras+info has a "i" about the Amber update....  But NO UPDATE...

 

<sigh>

Message 223 of 520 (4,501 Views)
Mentor

Re: Where's The GDR2 Update... Any Schedule?

9/23/2013 - still "Waiting for approval"!

So sad, so dissappointed!

Message 235 of 520 (3,547 Views)

Re: Where's The GDR2 Update... Any Schedule?

I don't think we'll get gdr2. We will be lucky to get gdr3 and 8.1
Message 237 of 520 (3,463 Views)
Mentor

Re: Where's The GDR2 Update... Any Schedule?

[ Edited ]

Supposedly, EVERY Nokia phone that qualifies for the update will see it before the end of September.  This is the last full week of September.  Assuming AT&T lives up to their end of the bargain, (as per Nokia's promise), my gut feel is that they'll release it on Monday.  But given my OWN terrible experiences with AT&T and the Samsung Focus (all three models) NEVER receiving WP7.8, I wouldn't be the slightest bit surprised if they miss the deadline.  IF they release it on 9/30/13...  I will remain an AT&T customer...  HOWEVER, if they don't, and instead ship it later than that, I will consider that my cue to jump ship and go to Verizon!  I'll be submitting a "help desk ticket" today simply to make my feelings known to AT&T as well as to excoriate them on their pathetic track record and lack of commitment and devotion to their customers!

Message 238 of 520 (3,310 Views)
Voyager

Re: Where's The GDR2 Update... Any Schedule?

[ Edited ]

As I noted in another post, an AT&T technical service representative told me yesterday he thought the update would be available by the end of OCTOBER. Not saying he's right, just relaying it as the latest info I have from an AT&T employee in the tech service area. The "testing" excuse is probably nonsense, in my view, given how all of the other carriers are progressing. The tech service rep told me they have to make sure it works on their network, but of course they already have updated phones on the network. My guess is that AT&T would rather sell you a new phone and doesn't really care whether you're mad about the slow update schedule as long as you keep paying your bill and stay with the company.

Message 243 of 520 (3,218 Views)

Re: Where's The GDR2 Update... Any Schedule?

If AT&T comes out with the 920 updates on Monday, September 30 it tells me one thing. It was held for their own reasons and had nothing to do with testing.

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