Visual Voicemail problem

Mentor

Visual Voicemail problem

I tried to change my greeting on my Iphone 5 (1st Gen) and it started acting buggy. Sometimes the REC option is unresponsive when I tap it or my phone will lock up on "retrieving greeting" or it may lock up on "saving greeting".  Everything else works flawlessly. What could be causing this and how do I rectify it ?

 

Using ios7.

 

Regards,

 

Bob

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Message 1 of 5
ACE - Expert

Re: Visual Voicemail problem

Try power cycling your phone. Your phone is much like a computer and power cycling will most times rectify any minor problems.
This is a user to user forum. I am a user, just like almost everyone else on the site.
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Message 2 of 5
Mentor

Re: Visual Voicemail problem

Nope. Tried that. Problem seems to be with AT&T not updating their email to be compatable with IOS7. Found an article about it, but I can't post a link because it has the word "he'll " in it. God forbid we use the word he'll on an AT&T board. LOL.  (remove the apostrophe of course)

Message 3 of 5
Mentor

Re: Visual Voicemail problem

Article can be found here. remove the ' from the word he'll to form a word that at&t finds offensive.

 

http://www.imore.com/rant-he'll-ios-7-visual-voicemail-att

Message 4 of 5
Tutor

Re: Visual Voicemail problem

I have seen several problems on different iPhones. 

(1) Not able to change greeting

(2) not getting voicemail, sometimes for a couple days

(3) complete lack of data communications (no email/internet) with full bars

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