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Posted Aug 21, 2013
9:50:18 PM
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Very unhappy
Edited by Phil-101 on Aug 21, 2013 at 9:53:04 PM

AT&T your customer service is the worst I have ever experienced, My family and I have been dedicated customers for eight years. We recently fail behind one month and had cell phones services interrupted. Once we made arrangements to pay them and payed according to those arrangements, services were not restored. I spoke with Jason or Justin as noted on account **** and the supervisor Ms. Exei was very rude and unaccommodating. I am very surprised that after eight years with AT&T that we were treated like this . We are buying out our contracts and moving on!

 

[edited for privacy]

AT&T your customer service is the worst I have ever experienced, My family and I have been dedicated customers for eight years. We recently fail behind one month and had cell phones services interrupted. Once we made arrangements to pay them and payed according to those arrangements, services were not restored. I spoke with Jason or Justin as noted on account **** and the supervisor Ms. Exei was very rude and unaccommodating. I am very surprised that after eight years with AT&T that we were treated like this . We are buying out our contracts and moving on!

 

[edited for privacy]

Very unhappy

[ Edited ]
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Aug 22, 2013 6:46:14 AM
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Community Manager

Hello speeddr, welcome to the forum.

 

I'm sorry you're having billing issues with AT&T. I received your private message and replied, take a look please.

 

Thanks,

Dmitriy


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello speeddr, welcome to the forum.

 

I'm sorry you're having billing issues with AT&T. I received your private message and replied, take a look please.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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