11-17-2013 11:25 AM
11-17-2013 5:38 PM
I recently upgraded the wrong number on my account, thereby extending the contract on a line I was planning on canceling in a few weeks. I asked a service rep if they could just swap the upgrade/contract extension to the correct line. The girl said no, I'd need to return the phone to a store, pay a 35 dollar restocking fee, and then buy the phone for full price!!! Does this sound crazy to anyone else?
If less then 14 days you can return the phone, wait for everything to reset then if the other line you wanted tio upgrade is eligible you can then upgrade that one, you have to pay the restocking fee if you opened the package.
12-04-2013 11:24 AM
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