Helpful Links




My phone said that I am eligible for a standard upgrade? What does that mean? 

Message 1 of 4
Community Manager

Re: Upgrade

Thanks for posting!


Below is the information as it appears on our website.


  • Standard upgrade
    You may be eligible to upgrade your device at a subsidized price after 24 months. You can then purchase a new device at
    the subsidized price with a new two-year wireless agreement.

To learn more, click on the link below.


Phone Upgrade Eligibility


Let me know if this helps.



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4

Re: Upgrade

It says that I'm ready for an upgrade, can I upgrade it to the 5c?
Message 3 of 4

Re: Upgrade

Pancakes10 wrote:
It says that I'm ready for an upgrade, can I upgrade it to the 5c?

to be on the safe side, copy the upgrade text from the upgrade page and paste it in a reply. There used to be 3 upgrade messages that have different meaning.

Message 4 of 4
You must type a description before you click preview or reply.
Share this topic

Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!

AT&T Locker is being discontinued on August 3rd. Find out what you need to do.

Additional Support