I plan go overseas for about three weeks during Christmas and I want to stop refilling my 25 monthly prepaid plan for that month. Can I keep my number if I do like this? If can, how can I reactivative my account after I come back? What should I need to do?
Note: my expiration date is 12/03/2013 and cancel date is 02/01/2014.
As far as I know, you should be able to simply not refill your account for that particular month without losing your number. However, it is important for us to verify this information for you by checking your account for your last refill date.
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Hello kitty.When your account balance expires on12/03/2013, your account will NOT close yet.
You're given a 60 day leeway or what we call a 'grace period'. Thus showing your cancel date as 2/01/2014 (60 days from 12/03) . The cancel date is where you will lose your account and wireless number.
In order for you to reactivate the account when you come back, you just need to add the minimum amount your plan requires (in your case $25)
Just be sure to load up before 2/01/2014 when you come back. Cheers.