10-20-2013 7:39 PM
I have two dates when I check my upgrade elegibility. I do have 3 lines on this account, however when I click ONE phone number, it tells me two dates. According to AT&T chat, it is when I can upgrade both lines (which is wrong, I just upgraded two of them about a month ago).
The exact message says
AT&T Upgrade Status:
• This line is not eligible for a standard upgrade at this time. You can get a device at full price. This line may be eligible for a standard upgrade on 04/06/2014
• This line is ineligible for an AT&T Next installment plan upgrade. This line may be eligible for a standard upgrade on 11/06/2013
Does this mean I can do AT&T Next (which I will not do) on 11/06/13 and a regular upgrade on 04/06/14?
10-21-2013 5:50 AM
When did you upgrade your phone? Your next full upgrade should be in 24 months from that date.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.
10-21-2013 9:18 PM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!