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The Personal Profile of GoPhone


The Personal Profile of GoPhone

Hi everyone:


I have a problem to use online system to refill my prepaid plan.


The problem is the page of personal profile. After I entered my wireless number,4 digit pin numbers, I enter the page of personal profile. At the page, it fails to select the state field and country field. When I moved my mouse to it, there is no option but only "please select". I cannot proceed until I finish filling my personal profile. It is really annoying. And I have tried three kinds of browsers but all the results are the same.


[Image removed to protect personal information.]


Can somebody help? Thanks a lot.

Message 1 of 3
ACE - Professor

Re: The Personal Profile of GoPhone

 Sometime it don't Encoding with Auto Select.
Big 5 or Simplified. Try and switch it to Spanish. It may work.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3

Re: The Personal Profile of GoPhone

Try Safari . It works for me.

Message 3 of 3
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