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Posted Nov 4, 2013
10:40:45 AM
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Temporary suspension of contract
I own a AT&T HTC One on contract. I will be travelling to India for about a month in December. Is there any way I can temporarily suspend my contract for a month, so that I can use a local carrier in India? I would want to resume my AT&T contract when I return.
I own a AT&T HTC One on contract. I will be travelling to India for about a month in December. Is there any way I can temporarily suspend my contract for a month, so that I can use a local carrier in India? I would want to resume my AT&T contract when I return.

Temporary suspension of contract

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Nov 4, 2013 1:14:49 PM
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tusharladha4895 wrote:
I own a AT&T HTC One on contract. I will be travelling to India for about a month in December. Is there any way I can temporarily suspend my contract for a month, so that I can use a local carrier in India? I would want to resume my AT&T contract when I return.

so you can use your HTC One over there - pretty sure the phone is locked to ATT's network


tusharladha4895 wrote:
I own a AT&T HTC One on contract. I will be travelling to India for about a month in December. Is there any way I can temporarily suspend my contract for a month, so that I can use a local carrier in India? I would want to resume my AT&T contract when I return.

so you can use your HTC One over there - pretty sure the phone is locked to ATT's network

Re: Temporary suspension of contract

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Nov 4, 2013 1:44:40 PM
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What do you mean ? I know the phone is locked to AT&T's network. I'm asking
if AT&T can temporarily unlock it for a month so I can use it with another
SIM in India.
What do you mean ? I know the phone is locked to AT&T's network. I'm asking
if AT&T can temporarily unlock it for a month so I can use it with another
SIM in India.

Re: Temporary suspension of contract

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Nov 4, 2013 3:31:17 PM
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There is no such thing as a "temporary phone unlock." Phones are not designed to be able to do that.

There is no such thing as a "temporary phone unlock." Phones are not designed to be able to do that.

Re: Temporary suspension of contract

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Nov 4, 2013 4:11:48 PM
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Expert

tusharladha4895 wrote:
What do you mean ? I know the phone is locked to AT&T's network. I'm asking
if AT&T can temporarily unlock it for a month so I can use it with another
SIM in India.

Doesn't exist, att will unlock a phone after the 3 year commitment is up if the device is eligible for unlock


tusharladha4895 wrote:
What do you mean ? I know the phone is locked to AT&T's network. I'm asking
if AT&T can temporarily unlock it for a month so I can use it with another
SIM in India.

Doesn't exist, att will unlock a phone after the 3 year commitment is up if the device is eligible for unlock

Re: Temporary suspension of contract

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Nov 4, 2013 4:15:40 PM
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So I cannot use the phone while I'm out of the country ?
So I cannot use the phone while I'm out of the country ?

Re: Temporary suspension of contract

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Nov 4, 2013 8:01:06 PM
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Not with another carrier's SIM unless the phone is unlocked. Since you're still under contract, AT&T won't unlock it.

 

Your best bet would be to buy a cheap phone while travelling or pay the international fees.

Not with another carrier's SIM unless the phone is unlocked. Since you're still under contract, AT&T won't unlock it.

 

Your best bet would be to buy a cheap phone while travelling or pay the international fees.

Re: Temporary suspension of contract

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Nov 4, 2013 9:15:45 PM
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Employee
Or go online to see if unlock codes are available.
Or go online to see if unlock codes are available.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 5, 2013 5:26:42 AM
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aGuyWhoKnows wrote:
Or go online to see if unlock codes are available.

might want to review the current regulations on this statement befor you make a suggestion
 


aGuyWhoKnows wrote:
Or go online to see if unlock codes are available.

might want to review the current regulations on this statement befor you make a suggestion
 

Re: Temporary suspension of contract

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Nov 5, 2013 8:39:17 AM
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Unlock code not available if device is under contract.

Unlock code not available if device is under contract.

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Nov 5, 2013 12:05:51 PM
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Hello, tusharladha4895!

 

The previous posters are correct about unlocking devices after the contract term is fulfilled. However, we do offer quite a few international plans that may suit your needs while you're out of the country. To find out more about the different plans available, simply click on the link below. You can explore the different options available for your phone by clicking "Use the Travel Guide."

 

Travel Guide

 

Let me know if that helps!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, tusharladha4895!

 

The previous posters are correct about unlocking devices after the contract term is fulfilled. However, we do offer quite a few international plans that may suit your needs while you're out of the country. To find out more about the different plans available, simply click on the link below. You can explore the different options available for your phone by clicking "Use the Travel Guide."

 

Travel Guide

 

Let me know if that helps!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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