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Posted Dec 22, 2013
2:02:04 PM
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Teacher Discount

Over three month ago I applied for a teacher discount on my AT&T phone!  At the time I went to an AT&T store to confirm my employment with LAUSD; I was sent an e-mail and responded.  Yet, I still have not seen any discount.  (Indeed, my bill seems to have gone UP.)

 

So, what happened to my teacher's discount?!  (I would expect an adjustment on my account for the past three months in the amount of the discount I was supposed to be getting, but I somehow don’t think that’ll happen.)

Over three month ago I applied for a teacher discount on my AT&T phone!  At the time I went to an AT&T store to confirm my employment with LAUSD; I was sent an e-mail and responded.  Yet, I still have not seen any discount.  (Indeed, my bill seems to have gone UP.)

 

So, what happened to my teacher's discount?!  (I would expect an adjustment on my account for the past three months in the amount of the discount I was supposed to be getting, but I somehow don’t think that’ll happen.)

Teacher Discount

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Dec 22, 2013 2:18:35 PM
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ACE - Master

 Since this is account specific I would recommend that you send a Private Message to the AT&TCustomerCare customer service team. They will reply back with a PM (blue envelope in the top right of the page). Their normal business hours are from 7am to 10pm Central Time.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

 Since this is account specific I would recommend that you send a Private Message to the AT&TCustomerCare customer service team. They will reply back with a PM (blue envelope in the top right of the page). Their normal business hours are from 7am to 10pm Central Time.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Teacher Discount

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Dec 22, 2013 3:08:55 PM
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ACE - Guru

Are you referring to your Cell Phone account?

 

Try this for getting a discount.

Are you referring to your Cell Phone account?

 

Try this for getting a discount.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 22, 2013 4:21:41 PM
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In every job that must be done, there is an element of fun. ~Mary Poppins
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In every job that must be done, there is an element of fun. ~Mary Poppins

Re: Teacher Discount

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Dec 23, 2013 1:29:19 PM
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Community Support

Hi KDooley888,

 

We received your private message, and one of our managers will be reaching out to you to look into your discount.

 

Thanks,

 

Jenn S.

AT&T Customer Care

Need help with an account specific question?  Send us a Private Message.  We are here to help Monday - Friday. For additional support, please visit AT&T Support Center  or Contact AT&T.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Follow us on: Twitter @ATTCustomerCare • FaceBook AT&T • YouTube AT&T

Hi KDooley888,

 

We received your private message, and one of our managers will be reaching out to you to look into your discount.

 

Thanks,

 

Jenn S.

AT&T Customer Care

Need help with an account specific question?  Send us a Private Message.  We are here to help Monday - Friday. For additional support, please visit AT&T Support Center  or Contact AT&T.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Follow us on: Twitter @ATTCustomerCare • FaceBook AT&T • YouTube AT&T

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