12-04-2013 4:39 PM
I'm really glad you were happy with one of our reps.
We sometimes send a text survey and that will be the most direct response.
The best alternative I reccomended is to write in. The address we have at the bottom of our bills goes straight to corporate.
12-05-2013 3:16 AM
Is there a way to submit positive feedback for customer service reps? I had a great experience with the woman that I just talked to from the Retention Center, and I would like to pass that along to her manager.
You can also send a Private Message to the Customer Care team using the link below, and they can pass along your kudos!
12-09-2013 7:40 AM