Roaming Charges

Highlighted
Contributor

Roaming Charges

Hi, I have a question on behalf of my sister. She has AT&T and she lives in Puerto Rico. She said that she can't call me or text me because she'll get charged for roaming (She only messages me through Facebook) I asked her if she has signal where she is and she said yes but she'll still get charged because I live in US and that's long distance. Now I have never heard of that. Can someone please confirm that? That just sounds odd to me. I have T-Mobile and I call long distance all the time and I don't get charged for roaming.

655 Views
Message 1 of 2
Community Manager

Re: Roaming Charges

Welcome to the forum Jhaylin,

 

Puerto Rico is fully covered by AT&T's own network and any calls made to US will be counted as domestic calls. If she has AT&T and lives within AT&T's network coverage, there should be no long distance charges.

 

 

And a more detailed coverage map can be found HERE.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support