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Posted Jul 5, 2013
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I purchased the z431 go phone from target 2 days ago and would like a refund for it because this phone says "No service" constantly. Since it was opened however Target won't take it back. I've used the sim which came with it in my other phone which the service works fine with. It was 29.99 I would like to return this and get my money back. Suggestions please!

I purchased the z431 go phone from target 2 days ago and would like a refund for it because this phone says "No service" constantly. Since it was opened however Target won't take it back. I've used the sim which came with it in my other phone which the service works fine with. It was 29.99 I would like to return this and get my money back. Suggestions please!

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Jul 5, 2013 8:03:22 AM
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It sounds like it is possible the sim card may not be seating in the sim card slot very well. Try placing 2-3 layers of scotch tape on the backside of the sim card and trimming it up good.

It sounds like it is possible the sim card may not be seating in the sim card slot very well. Try placing 2-3 layers of scotch tape on the backside of the sim card and trimming it up good.

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Jul 5, 2013 8:21:05 AM
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Edited by wingrider01 on Jul 5, 2013 at 8:21:45 AM

eqryder wrote:

I purchased the z431 go phone from target 2 days ago and would like a refund for it because this phone says "No service" constantly. Since it was opened however Target won't take it back. I've used the sim which came with it in my other phone which the service works fine with. It was 29.99 I would like to return this and get my money back. Suggestions please!


Not sure why they said you can't return it, per their return policy you have 30 days as long as you have the reciept, nothing is mentioned in the policy that is cannot be opened. Unfortunately target has to handle this, att did not sell it to you

 

 

http://www.target.com/HelpContent?help=/sites/html/TargetOnline/help/returns_and_refunds/targets_ret...

 

The following items must be returned within 30 days: netbooks, laptops, eReaders, tablets, cameras, camcorders, digital audio players, GPS systems, video game hardware, personal DVD players, and no-contract cell phones.


eqryder wrote:

I purchased the z431 go phone from target 2 days ago and would like a refund for it because this phone says "No service" constantly. Since it was opened however Target won't take it back. I've used the sim which came with it in my other phone which the service works fine with. It was 29.99 I would like to return this and get my money back. Suggestions please!


Not sure why they said you can't return it, per their return policy you have 30 days as long as you have the reciept, nothing is mentioned in the policy that is cannot be opened. Unfortunately target has to handle this, att did not sell it to you

 

 

http://www.target.com/HelpContent?help=/sites/html/TargetOnline/help/returns_and_refunds/targets_return_policy/targets_return_policy.html

 

The following items must be returned within 30 days: netbooks, laptops, eReaders, tablets, cameras, camcorders, digital audio players, GPS systems, video game hardware, personal DVD players, and no-contract cell phones.

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Jul 5, 2013 10:45:35 AM
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I don't care who it is that gives me my money back but it's going to be one of them. I already tried Target and they wouldn't take it back. It's a phone distributed my att and therefore they are who is next on the list...

 

I don't care who it is that gives me my money back but it's going to be one of them. I already tried Target and they wouldn't take it back. It's a phone distributed my att and therefore they are who is next on the list...

 

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