Retiree Discounts

Contributor

Retiree Discounts

I am a retired Bellsouth Employee. I understand a get a discount/concession on my wireless account.  I am told I need proof of employment/retirement such as a check stub and drivers liscense picture. I don't get a check. I took a lumpsum buy out. No one seems to be able to tell me what to do about this. Anyone got any ideas?????

 

Tanks in advance

Message 1 of 5 (6,718 Views)
Former Community Manager

Re: Retiree Discounts

Hi there. If you'll please send me a private message with your name & email address, I'll look into this for you. 

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Message 2 of 5 (6,715 Views)
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Contributor

Re: Retiree Discounts

DO NOT bother with a CSR as (1) you probably couldn't understand him/her whichever and (2), he/she said I'd have to go through whatever process which was incorrect.

 

You have to take your pension / buyout certification document from the place where you got your lump buyout from, IE Fidelity, AND picture ID AND if you can, your last paystub as a full time employee.  All this has to be taken to an AT&T Store where they sell phones etc. They'll make copies, fill out the correct request form "Instructions For Requesting A Discount" for your wireless concession.  They say that it might take 2 or 3 billing cycles to filter thru the numerous appls.

 

What I don't understand is why this and landline and U-verse concession isn't automated.

 

Good luck. Jim jf2641

Message 3 of 5 (6,633 Views)
Contributor

Re: Retiree Discounts

My wife is in the same situation. We were told proof of healthcare enrollment under her healthcare benefits would suffice as proof.

Message 4 of 5 (6,372 Views)
Contributor

Re: Retiree Discounts

service 877 999 1083 or http://attathome.att.com I got some good help concerning whatt is avaiable to retirees.   and  877 312 5550 for reseting passwords.

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