Requesting an unlock code.

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Requesting an unlock code.

[ Edited ]

Hello , i intend to buy a Sony Xperia TL ( AT&T30) , but the seller is not sure if the phone has a clean or blocked IMEI. He has provided me with the IMEI and the S/N of the phone , but i can't check it online. I have tried to use the unlock device option from the support menu , but it requires , to be a former or current customer of AT&T ( which am not ). Is there any other way to check it ? The IMEI is [edited for privacy]

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Re: Requesting an unlock code.


ku4eto wrote:

Hello , i intend to buy a Sony Xperia TL ( AT&T30) , but the seller is not sure if the phone has a clean or blocked IMEI. He has provided me with the IMEI and the S/N of the phone , but i can't check it online. I have tried to use the unlock device option from the support menu , but it requires , to be a former or current customer of AT&T ( which am not ). Is there any other way to check it ? The IMEI is [edited for privacy]


thre is a selection option for not being a customer, curious why the sellor does not know if it is clean or blocked though. If they owned it they should know

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Re: Requesting an unlock code.

Customer Type : Current / Previous. The last time i was going to buy a phone from eBay and trying to unlock it, there was a "not a customer radiobutton" .But now , i don't see it right now. When i just inputted the IMEI , it says " Currently , this device cannot be unlocked". What does that mean ?

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Re: Requesting an unlock code.


ku4eto wrote:

Customer Type : Current / Previous. The last time i was going to buy a phone from eBay and trying to unlock it, there was a "not a customer radiobutton" .But now , i don't see it right now. When i just inputted the IMEI , it says " Currently , this device cannot be unlocked". What does that mean ?


May mean there is no unlock code for the device.

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Re: Requesting an unlock code.

The phone is an AT&T branded - Sony Xperia TL ( AT&T30 ) , so there should be a code. The phone can be added in the DEVICE Troubleshoot menu.

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Re: Requesting an unlock code.


ku4eto wrote:

The phone is an AT&T branded - Sony Xperia TL ( AT&T30 ) , so there should be a code. The phone can be added in the DEVICE Troubleshoot menu.


there are phones that a carrier will not unlock, up until last year Iphones where not unlocked, the Garmen cell phones that att sold also will not be unlocked. In the case of brand new devices for a carrier there is a delay of 6 months or more before they will release a unlock code.

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Re: Requesting an unlock code.

This model was released exactly 13 months ago , isn't there a way to know if AT&T have unlock codes for this ?

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