Received text FROM a blocked number

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Received text FROM a blocked number

I'm a little confused and worried. I blocked a number on my phone and they are still able to text me. How is this happening if I am paying for the Smart Limits and their number is on it?!??!!

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Re: Received text FROM a blocked number

Hi gkab1121,

 

I am sorry to hear you are still receiving text from a blocked number.  Please send a Private Message to out AT&T CustomerCare Team by following the link below.  Please include your name, email address, phone number, and the best time to be reached.  Please allow up to 48 hours for a Representative to contact you.

 

Private Message

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