11-09-2013 8:30 PM
11-10-2013 5:56 AM
I would recommend you send a private message to AT&T Customer Care using the link below.
11-11-2013 7:03 AM
Hello Laura007, welcome to the forum and thank you for your post!
I apologize for the issue that a representative have caused by changing your plan. We received your private message and one of our specialists will be reaching out to you shortly to help.
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