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Posted Sep 20, 2013
6:33:49 AM
Official Iphone 5s order status thread

Ordered mine around 7 am this morn, I hadnt even a clue I was eligible for an upgrade until I went in to pay my bill this morning.  Decided it was time to graduate to a 32gb over my 16gb.  I am always running out of space so it made the most sense.  I believe I cna sell my 5 for 250-300$ so its a wash regardless.  Early email said 7-14 days but its not confirmed yet and Ive read alot of folks saying they got an email saying it could be a month.  We will see I guess, no hurry here!

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Oct 28, 2013 5:04:13 PM
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@Ceelo07  I have a feeling it's shipping this week, others had mentioned their phones shipped after receiving a similar email.  I wonder how long after getting that email....

@Ceelo07  I have a feeling it's shipping this week, others had mentioned their phones shipped after receiving a similar email.  I wonder how long after getting that email....

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Oct 28, 2013 5:30:21 PM
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@monica REALLY!? mm, hope so! I received my similar email last saturday at 3 PM 

 

@monica REALLY!? mm, hope so! I received my similar email last saturday at 3 PM 

 

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Oct 28, 2013 6:19:09 PM
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@Robbie_3513 yeah, since my husband is out in the field tonight (soldier), I'm bored so....  I went through every single page of this thread a few people mentioned getting an email that reiterated the long lead time.  About 1-4 business days later they posted that their orders shipped.  Others never posted again so I can only assume they received their phones and stopped posting.

@Robbie_3513 yeah, since my husband is out in the field tonight (soldier), I'm bored so....  I went through every single page of this thread a few people mentioned getting an email that reiterated the long lead time.  About 1-4 business days later they posted that their orders shipped.  Others never posted again so I can only assume they received their phones and stopped posting.

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Oct 28, 2013 6:43:43 PM
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@monica we always find time to do something :smileyhappy: 

 

mmm, that makes sense. When did you get it? My is abt to turn 4 days. 

 

 

 

@monica we always find time to do something :smileyhappy: 

 

mmm, that makes sense. When did you get it? My is abt to turn 4 days. 

 

 

 

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Oct 28, 2013 6:50:12 PM
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I received it on Saturday Oct 26th at 2:58 pm... But remember I said BUSINESS days. So it hasn't been 4 days, really today would be day 1.
I received it on Saturday Oct 26th at 2:58 pm... But remember I said BUSINESS days. So it hasn't been 4 days, really today would be day 1.

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Oct 28, 2013 7:02:37 PM
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@monic yeah, i was thinking about that.. 

We shall wait and see.. our should be shipped at the same.

@monic yeah, i was thinking about that.. 

We shall wait and see.. our should be shipped at the same.

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Oct 28, 2013 8:45:11 PM
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I hope you guys are right about the turnaround time following the email...I received mine much like everyone else on Saturday but around 6pm or so. That would mean sometime this week we should be getting shipping notifications but, like I've said before, I'm not holding my breath. Fingers crossed, though!

I hope you guys are right about the turnaround time following the email...I received mine much like everyone else on Saturday but around 6pm or so. That would mean sometime this week we should be getting shipping notifications but, like I've said before, I'm not holding my breath. Fingers crossed, though!

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Oct 29, 2013 7:21:51 AM
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I ordered my 32gb Gold 5s in store on 10/13/13 using the AT&T Next program. Received that same update email, Saturday the 26th at 6:38pm Eastern. Phone status is "Preparing to ship". By what others have said about their phones shipping 4 Business days after the email, I think a shipment must be going out this Thursday or Friday? Hope this helps someone out there!

16 days.
taborneighbor
I ordered my 32gb Gold 5s in store on 10/13/13 using the AT&T Next program. Received that same update email, Saturday the 26th at 6:38pm Eastern. Phone status is "Preparing to ship". By what others have said about their phones shipping 4 Business days after the email, I think a shipment must be going out this Thursday or Friday? Hope this helps someone out there!

16 days.
taborneighbor

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Oct 29, 2013 11:48:06 AM
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I ordered my 5s 32GB gold on 9/28 in a local ATT store, and I got a tracking information for my order yesterday (10/28) saying that my phone was FINALLY shipped out from Fort Worth, TX last night. 

 

That is total of 30 days waiting..... hope my info helps.

I ordered my 5s 32GB gold on 9/28 in a local ATT store, and I got a tracking information for my order yesterday (10/28) saying that my phone was FINALLY shipped out from Fort Worth, TX last night. 

 

That is total of 30 days waiting..... hope my info helps.

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Oct 29, 2013 11:50:51 AM
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Hm, not much activity on this thread today...probably means no movement for anyone re: shipping notifications. That's unfortunate.

Hm, not much activity on this thread today...probably means no movement for anyone re: shipping notifications. That's unfortunate.

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Oct 29, 2013 12:03:00 PM
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Nope, not much activity today.  There are like 3 ways to check your order online and none of them are making me feel better... LOL

1) att.com/wirelessorderstatus
       Enter your phone number and zip


2) Using the same link above, then Log in and check status


 or


3) https://www.att.com/order_status/order_status.jsp?vMethod=&vNumber=&ZipCode=
    

They all state different verbiage but basically say "It hasn't shipped"... LOL  None really match each other ;( I just want my pretty phone.

Nope, not much activity today.  There are like 3 ways to check your order online and none of them are making me feel better... LOL

1) att.com/wirelessorderstatus
       Enter your phone number and zip


2) Using the same link above, then Log in and check status


 or


3) https://www.att.com/order_status/order_status.jsp?vMethod=&vNumber=&ZipCode=
    

They all state different verbiage but basically say "It hasn't shipped"... LOL  None really match each other ;( I just want my pretty phone.

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Oct 29, 2013 12:19:57 PM
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@Monica i track mine by logging in but i just wanted to give it a try with the third one and it says progressing? Mmm, which one is more accurate? 

 

im so frustrated. 

 

@Monica i track mine by logging in but i just wanted to give it a try with the third one and it says progressing? Mmm, which one is more accurate? 

 

im so frustrated. 

 

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Oct 29, 2013 2:56:52 PM
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@Robbie_3513 I honestly have no idea... ;( sorry.  I tracked mine through the 3rd one I provided and this is what it looks like. Does it look like yours too?

 

Screen Shot 3.jpg

@Robbie_3513 I honestly have no idea... ;( sorry.  I tracked mine through the 3rd one I provided and this is what it looks like. Does it look like yours too?

 

Screen Shot 3.jpg

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Oct 29, 2013 3:58:04 PM
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@monic yes, mine looks exactly like yours! 

 

I prefer to log in lol. 

 

I WANT IT NOW...

@monic yes, mine looks exactly like yours! 

 

I prefer to log in lol. 

 

I WANT IT NOW...

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Oct 29, 2013 4:29:38 PM
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@eelmo

 

that gives me some hope, I purchased the:

 

iPhone 5S 32g GOLD on Oct 5th..

 

Day: 24

 

I should receive an update for shipping within 7 days.

 

 

Honestly feel like the iPhone 6 will be released before I get the iPhone 5S in the mail__-)

@eelmo

 

that gives me some hope, I purchased the:

 

iPhone 5S 32g GOLD on Oct 5th..

 

Day: 24

 

I should receive an update for shipping within 7 days.

 

 

Honestly feel like the iPhone 6 will be released before I get the iPhone 5S in the mail__-)

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Oct 29, 2013 5:56:35 PM
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@Nickaaahh

 

Hang in there, yours should be there soooon!! :smileyhappy: 

 

I received my 5s Gold around 5pm today from UPS. It looks amazing and definitely worth the wait!!

@Nickaaahh

 

Hang in there, yours should be there soooon!! :smileyhappy: 

 

I received my 5s Gold around 5pm today from UPS. It looks amazing and definitely worth the wait!!

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Oct 29, 2013 7:59:03 PM
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I ordered the 5s 32 Gold online from AT&T on Oct 3  still no word from AT&T since the email I got when I ordered.  Still says pending Shipment and and the sim is processing.  Driving me crazy

I ordered the 5s 32 Gold online from AT&T on Oct 3  still no word from AT&T since the email I got when I ordered.  Still says pending Shipment and and the sim is processing.  Driving me crazy

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Oct 29, 2013 8:03:29 PM
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Just to satisfy my curiousity (and also hoping I'm not alone, here)...anyone who ordered a phone in SEPTEMBER, still waiting for shipment notification? Please post date, color/capacity you ordered and what your original ship estimate was.

 

9/23 around 3pm

64gb gold

shipping estimate: 10/31 - 11/20. going on 37 days.

Just to satisfy my curiousity (and also hoping I'm not alone, here)...anyone who ordered a phone in SEPTEMBER, still waiting for shipment notification? Please post date, color/capacity you ordered and what your original ship estimate was.

 

9/23 around 3pm

64gb gold

shipping estimate: 10/31 - 11/20. going on 37 days.

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Oct 29, 2013 8:07:41 PM
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9/26/13. 32gb gold. 11/5-11/25. Still "preparing to ship"

9/26/13. 32gb gold. 11/5-11/25. Still "preparing to ship"

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Oct 29, 2013 8:43:52 PM
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@wang_dynasty you're not alone. I ordered on 9/23 around 5pm from an AT&T corporate store in CA. 64gb gold with an estimated shipping date of 10/31-11/20. I also received the email Saturday afternoon...
@wang_dynasty you're not alone. I ordered on 9/23 around 5pm from an AT&T corporate store in CA. 64gb gold with an estimated shipping date of 10/31-11/20. I also received the email Saturday afternoon...

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Oct 29, 2013 8:53:16 PM
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Shwna17... it can't be a coincidence that we've received those emails on the same day...  What do you think?

Shwna17... it can't be a coincidence that we've received those emails on the same day...  What do you think?

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Oct 29, 2013 9:09:48 PM
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@vintagegold the odd thing is I am also following a thread like this on the Apple site and people who order 32Gb in gold are reporting a ship date 7-10 days from their order date.  There are literally 3 people today who ordered on 10/22, 10/14 that received tracking information.  I ordered on 10/09 and haven't seen anything, there is definitely an order processing priority.

@vintagegold the odd thing is I am also following a thread like this on the Apple site and people who order 32Gb in gold are reporting a ship date 7-10 days from their order date.  There are literally 3 people today who ordered on 10/22, 10/14 that received tracking information.  I ordered on 10/09 and haven't seen anything, there is definitely an order processing priority.

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Oct 29, 2013 9:22:42 PM
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Monica0301 I don't think it's a coincidence. I think it means our phones are about to ship. :smileyhappy:
I believe I read something similar on an apple thread...odd email then the phones ship. We'll know in the next couple of days! I'm excited again!
Monica0301 I don't think it's a coincidence. I think it means our phones are about to ship. :smileyhappy:
I believe I read something similar on an apple thread...odd email then the phones ship. We'll know in the next couple of days! I'm excited again!

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Oct 29, 2013 9:37:30 PM
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@wang_dynasty Ordered on 10/9 through AT&T Premier. 32gb Gold model. Shipping dates still showing 11/18-12/6. No change in status.

@Monica0301 The people who have been getting their phones the fastest ordered through Apple.com. The AT&T orders are taking a while unless you ordered a 16gb gold model
@wang_dynasty Ordered on 10/9 through AT&T Premier. 32gb Gold model. Shipping dates still showing 11/18-12/6. No change in status.

@Monica0301 The people who have been getting their phones the fastest ordered through Apple.com. The AT&T orders are taking a while unless you ordered a 16gb gold model

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Oct 29, 2013 9:47:41 PM
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@Ceelo07 I know, they mentioned that in their posts... I'm just thinking, how can someone who ordered 11 days after we did have a phone delivered tomorrow?  That's sooooo shady.

@Ceelo07 I know, they mentioned that in their posts... I'm just thinking, how can someone who ordered 11 days after we did have a phone delivered tomorrow?  That's sooooo shady.

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Oct 29, 2013 11:21:27 PM
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@Monica0301 Since Apple is the supplier, it seems only right that their orders are fulfilled faster. Apple usually ships straight from the factory. When you order thru AT&T, usually the phone has to get from the Apple factory (in China) to an AT&T warehouse (somewhere here in the U.S.) before it is sent to you. I learned my lesson last year with the iPhone 5 orders. From now on I will either pre-order if it's offered, wait and pick one up in-store or buy straight from Apple.
@Monica0301 Since Apple is the supplier, it seems only right that their orders are fulfilled faster. Apple usually ships straight from the factory. When you order thru AT&T, usually the phone has to get from the Apple factory (in China) to an AT&T warehouse (somewhere here in the U.S.) before it is sent to you. I learned my lesson last year with the iPhone 5 orders. From now on I will either pre-order if it's offered, wait and pick one up in-store or buy straight from Apple.

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Oct 30, 2013 7:28:04 AM
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@rarebeauty You are absolutely right and I have learned my lesson, this is the first time I ordered the iPhone through AT&T since the first iPhone was released.  I usually went through Apple or Best Buy, in 2 yrs I will make sure to go through Apple.

@rarebeauty You are absolutely right and I have learned my lesson, this is the first time I ordered the iPhone through AT&T since the first iPhone was released.  I usually went through Apple or Best Buy, in 2 yrs I will make sure to go through Apple.

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Oct 30, 2013 8:16:25 AM
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Just looking at the different threads online it seems they are not putting people in line on a first come first serve basis.  If you ordered later and get a much shorter shipping time it puts you in the que based on that new shorter shipping time, which would put you in front of alot of people who had longer shipping times.  Unfortunatly AT&T is so big and iPhone so popular that it really doesn't seem to matter enough for them to make the effort to be fair.  It doesn't damage the company and tho they lose a few customers  and we grumble about customer service we still buy and use the products, so we wait.  

Just looking at the different threads online it seems they are not putting people in line on a first come first serve basis.  If you ordered later and get a much shorter shipping time it puts you in the que based on that new shorter shipping time, which would put you in front of alot of people who had longer shipping times.  Unfortunatly AT&T is so big and iPhone so popular that it really doesn't seem to matter enough for them to make the effort to be fair.  It doesn't damage the company and tho they lose a few customers  and we grumble about customer service we still buy and use the products, so we wait.  

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Oct 30, 2013 12:40:20 PM
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still waiting.. COME ON!!

 

 

Day 20

still waiting.. COME ON!!

 

 

Day 20

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Oct 30, 2013 4:55:56 PM
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Day: 25

iPhone 5S Gold 32 Gig

No update on shipping.


I'll give atnt until the 31st, but if there is no updated information, best believe im callin and bi'tching until i get some answers.
Day: 25

iPhone 5S Gold 32 Gig

No update on shipping.


I'll give atnt until the 31st, but if there is no updated information, best believe im callin and bi'tching until i get some answers.

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