11-27-2013 7:13 AM
If you ordered the iPhone in September from ATT.com and it still hasn't shipped or it's not showing progress... Call them! They'll fix it.
11-27-2013 10:54 PM
Ordered my 32gb gold iphone 5s on 10/4 from an AT&T store. They sent me a reminder email near the beginning of november to notify me that my order was still awaiting shipment, basically no update at all. Well tonight after midnight 11/28, I got an email notifying me that my order has been cancelled. They also said if it was an error to please place another order. My shipping window was November 22- December 3 btw. Horrible customer service to make me pay, then wait nearly 2 months to say just kidding. We're going to cancel that order now, but if you'd like, you can pay us again and get at the back of the line to buy another iphone. Let me guess, shipping times are into 2014? No thanks, I'll buy a second hand phone so AT&T and apple don't get anymore of my money. Maybe verizon would like my business. I've heard better stories about their customer service. Way to tick off a loyal customer of over a decade.
12-06-2013 1:08 AM