09-20-2013 6:33 AM
Ordered mine around 7 am this morn, I hadnt even a clue I was eligible for an upgrade until I went in to pay my bill this morning. Decided it was time to graduate to a 32gb over my 16gb. I am always running out of space so it made the most sense. I believe I cna sell my 5 for 250-300$ so its a wash regardless. Early email said 7-14 days but its not confirmed yet and Ive read alot of folks saying they got an email saying it could be a month. We will see I guess, no hurry here!
11-02-2013 7:31 PM
Ordered Gold 64GB with AT&T Next
Ordered On - 10/08
Shipping Date 11/15 - 12/5
Status - Phone - Preparing to Ship
- Various sim - Processing
My status has not changed since 10/9
No email, no status updates.
I'm hoping it ships soon, and I will update when it does.
Good luck everyone.
11-03-2013 4:49 AM
Sorry guys but another one bites the dust.... I went to see what the gold looked like in person and purchased the silver instead. AT&T also gave me $200 for my 16gb iPhone 4S, so I ended up buying the 32gb silver for $124.00. I hope you guys get your phones soon, they are awesome!
11-03-2013 6:08 AM
11-03-2013 6:14 AM
11-03-2013 7:45 AM
My phone also made progress within the UPS network on Sunday I think the main thing is that they don't deliver to residences or businesses on Sundays.
Unless you pay for premium shipping with deliever on saturday then it will not be delivered, sunday delivery is called Express Critical and you really don't want to know the price of that
11-03-2013 1:11 PM
@wang_dynasty I called AT&T this morning and was told my phone has shipped. It's in Arizona right now and should be delivered by the end of next week. My order status hasn't changed, though. It still say preparing to ship/processing. I hope this means you'll receive your phone soon too.
Ordered: 9/23, 64gb gold, AT&T CA
@Shwna17 when you called what exactly did you ask them and what options did you choose? Did you call the standard customer service 800 number? Did they provide you with a tracking number? I haven't had a chance to call them this weekend but my order status online has not changed. I'm planning on giving them a call especially after reading what you wrote, but wanted to follow the same steps you did in hopes of getting the same results lol. Let me know!
11-03-2013 2:49 PM
11-04-2013 11:01 AM
I ordered mine on 10/1/13 for the gold 64G and have received no updates. Its scheduled to be delivered between 11/8-11/28 but it looks like some of you are going on your second month of waiting. I refuse to wait 2 more weeks. So anyone else receive a gold 64G yet? im really thinking about cancelling. this is the worst and at&t is not doing anything to help us customers out yet. this will be the last time i upgrade through them.
11-04-2013 12:01 PM
We are in the same boat! I ordered my iPhone 5s GOLD 64GB, on 9/27 at 7:27pm.
Shipping estimate= Nov. 6- Nov. 20.
going on 39 days.
11-04-2013 2:51 PM
Ordered iPhone 5s 64gb gold 09/22/13.
Estimated ship date 10/21/2013-10/30/2013.
Checking the order page online still says "preparing to ship".
On 10/26/2013 got an email saying it would ship shortly and I would receive a tracking number.
Yesterday 11/03/13 I called AT&T at their 877 number. The agent recommended I call my local AT&T store where the order was placed. They had no more information....
I don't think AT&T really has a whole lot of control over the situation. The manufacturer in China is holding all the cards. This summer there was a fair amount in the news about work issues in the manufacturing plant where the iphone is made.
11-04-2013 3:31 PM
Ordered 64gb gold on 9/23 here in the DC area and still stuck in "preparing to ship" limbo.
I called AT&T today hoping to have the same luck as @Shwna17 (we ordered the same day) but was told the exact same information I saw on my order status page.
This is getting old. I'm on my third go around with a "temporary phone" adding and cancelling lines. Going on 42 days now...
11-04-2013 6:08 PM
11-04-2013 7:05 PM
@Shwna17...wow. Just, wow. I can only imagine what it was like thinking you'd finally gotten a hold of that low hanging fruit only to have it yanked away from you. Everyone from AT&T I've spoken to has said "you'll get your phone soon, don't worry" but I don't think they realize we all follow a thread like this getting information from others. We're not just sitting around in a bubble, twiddling our thumbs and smiling. We're real people with things to do/lives to live who have waited 30-40 days for a product. This is insane.