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Posted Sep 20, 2013
6:33:49 AM
Official Iphone 5s order status thread

Ordered mine around 7 am this morn, I hadnt even a clue I was eligible for an upgrade until I went in to pay my bill this morning.  Decided it was time to graduate to a 32gb over my 16gb.  I am always running out of space so it made the most sense.  I believe I cna sell my 5 for 250-300$ so its a wash regardless.  Early email said 7-14 days but its not confirmed yet and Ive read alot of folks saying they got an email saying it could be a month.  We will see I guess, no hurry here!

Ordered mine around 7 am this morn, I hadnt even a clue I was eligible for an upgrade until I went in to pay my bill this morning.  Decided it was time to graduate to a 32gb over my 16gb.  I am always running out of space so it made the most sense.  I believe I cna sell my 5 for 250-300$ so its a wash regardless.  Early email said 7-14 days but its not confirmed yet and Ive read alot of folks saying they got an email saying it could be a month.  We will see I guess, no hurry here!

Official Iphone 5s order status thread

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Oct 14, 2013 11:35:14 AM
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Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.
Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.

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Oct 14, 2013 1:21:48 PM
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jemo wrote:
Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.

would depend on how many the got from china, their orders are filled first then some are allocated to the uthorized retailers


jemo wrote:
Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.

would depend on how many the got from china, their orders are filled first then some are allocated to the uthorized retailers

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Oct 14, 2013 5:18:14 PM
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Oct 14, 2013 5:24:24 PM
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So I ordered my iPhone 5s gold 32gb on 9/21 @2:20pm et with an estimated shipping timeframe of 10/21-10/30. I recently signed up with iPhone availability checker, where they send you an email if an iPhone 5s of your choice becomes available in your area. So guess what my iPhone 5s gold 64gb became available.....yayyyy lol. Hope the rest of your get your devices this....good luck !!!!! 😃😊😁👍✌️👋
So I ordered my iPhone 5s gold 32gb on 9/21 @2:20pm et with an estimated shipping timeframe of 10/21-10/30. I recently signed up with iPhone availability checker, where they send you an email if an iPhone 5s of your choice becomes available in your area. So guess what my iPhone 5s gold 64gb became available.....yayyyy lol. Hope the rest of your get your devices this....good luck !!!!! 😃😊😁👍✌️👋

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Oct 14, 2013 5:26:02 PM
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Sorry for the typos, I meant to say hope the rest of you get your devices this week....good luck!!!!
Sorry for the typos, I meant to say hope the rest of you get your devices this week....good luck!!!!

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Oct 14, 2013 5:49:46 PM
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@pink525

Did you cancel your order on AT&T and how long did it take for your upgrade eligiblity to restore?

@pink525

Did you cancel your order on AT&T and how long did it take for your upgrade eligiblity to restore?

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Oct 15, 2013 4:39:14 AM
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I will be ordering my phone today from Apple.com since they have all models set to ship within 2-3 weeks. I will let everyone know when I order and how fast it ships. This forum helped a lot last year when I was waiting on my 5, so I'm back again =)
I will be ordering my phone today from Apple.com since they have all models set to ship within 2-3 weeks. I will let everyone know when I order and how fast it ships. This forum helped a lot last year when I was waiting on my 5, so I'm back again =)

Re: Official Iphone 5s order status thread

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Oct 15, 2013 5:27:22 AM
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@Ukalell, I did cancel my order with AT&T....it didnt take long for my upgrade eligibility to reverse. Like within minutes it was reversed!

@Ukalell, I did cancel my order with AT&T....it didnt take long for my upgrade eligibility to reverse. Like within minutes it was reversed!

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Oct 15, 2013 9:47:17 AM
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@pink525:

How did you cancel your order? Who did you call? and did they give you any trouble saying you can't cancel it?

Thanks!

@pink525:

How did you cancel your order? Who did you call? and did they give you any trouble saying you can't cancel it?

Thanks!

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Oct 15, 2013 10:29:10 AM
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Ukalell wrote:

@pink525:

How did you cancel your order? Who did you call? and did they give you any trouble saying you can't cancel it?

Thanks!


If you ordered your phone from ATT.com, you can contact Customer Service and they'll get you over to the eCom departmet (they handle all on-line orders).

 

The only time an order cannot be canceled is if it's too far along in the processing stage or if it's already on it's way to the warehouse...  And of course, if it's preparing to be shipped.

 

**(Just remember! If you ordered it from a store, you need to contact the store.  If you ordered it from any other site other than ATT.com, you need to contact them. AT&T can't do anything with a device that's been ordered from Apple.com, Amazon, Wal Mart, eBay, etc...)**


Ukalell wrote:

@pink525:

How did you cancel your order? Who did you call? and did they give you any trouble saying you can't cancel it?

Thanks!


If you ordered your phone from ATT.com, you can contact Customer Service and they'll get you over to the eCom departmet (they handle all on-line orders).

 

The only time an order cannot be canceled is if it's too far along in the processing stage or if it's already on it's way to the warehouse...  And of course, if it's preparing to be shipped.

 

**(Just remember! If you ordered it from a store, you need to contact the store.  If you ordered it from any other site other than ATT.com, you need to contact them. AT&T can't do anything with a device that's been ordered from Apple.com, Amazon, Wal Mart, eBay, etc...)**

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Oct 15, 2013 10:45:48 AM
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Order Date: 9/24
Time: 11:50
Estimated: 11/1-11/21
I ordered my 16gb GOLD iphone 5s in the store on the 24th. JUST RECIEVED NOTIFICATION THAT MY PHONE HAS SHIPPED! Amazing how people who ordered before me still havent gotten their phone to even ship! Wasnt expecting it to ship so early but im so happy now!!! GOOD LUCK TO EVERYONE WHO ORDERED IT! HOPEFULLY IT COMES SOON Smiley Happy Smiley Wink
Order Date: 9/24
Time: 11:50
Estimated: 11/1-11/21
I ordered my 16gb GOLD iphone 5s in the store on the 24th. JUST RECIEVED NOTIFICATION THAT MY PHONE HAS SHIPPED! Amazing how people who ordered before me still havent gotten their phone to even ship! Wasnt expecting it to ship so early but im so happy now!!! GOOD LUCK TO EVERYONE WHO ORDERED IT! HOPEFULLY IT COMES SOON Smiley Happy Smiley Wink

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Oct 15, 2013 11:28:45 AM
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@ukalell I called AT&T customer service and I didn't have any problems with canceling the order and mine did say preparing to ship for a couple of weeks now lol....I did however order through the AT&T retention dept. hope this helps! 😁✌️
@ukalell I called AT&T customer service and I didn't have any problems with canceling the order and mine did say preparing to ship for a couple of weeks now lol....I did however order through the AT&T retention dept. hope this helps! 😁✌️

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Oct 15, 2013 12:51:18 PM
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Does anyone think they know when I'll get my phone? Ordered 10/1 at 4:30pm through my local ATT store.

Does anyone think they know when I'll get my phone? Ordered 10/1 at 4:30pm through my local ATT store.

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Oct 15, 2013 1:03:31 PM
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So I placed my order today on Apple.com for a 32GB Gold 5S. It say 2-3 weeks for the shipping. So we will see how fast it ships. Now the wait begins.
So I placed my order today on Apple.com for a 32GB Gold 5S. It say 2-3 weeks for the shipping. So we will see how fast it ships. Now the wait begins.

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Oct 15, 2013 1:13:11 PM
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I ordered my Gold 16GB iPhone on 10/7. I still haven't got anything about my phone, but hey.. this wait is worth it in my opinion! c:
I ordered my Gold 16GB iPhone on 10/7. I still haven't got anything about my phone, but hey.. this wait is worth it in my opinion! c:

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Oct 15, 2013 1:35:10 PM
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My boss ordered the Space Gray 32GB on 10/11 ATT Premiere and its delivering tomorrow 10/16 to our office.

 

Thats a total of 5 days!!!

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------

 

On the other hand, I ordered the Gold 32GB model on 10/9 via ATT Premiere. I still currently have a shipping estimate between 11/18/13 - 12/06/13.

 

Ive noticed on this thread that anyone who ordered the Gold model between 9/20-9/22 and received a shipping estimate of 10/21-10/30 have received their phones between 10/10-10/15. That's a roughly a 20 day window and before 10/21

 

If thats the trend and now Apple has a shipping window of 2-3 weeks, a 20 day window should have my Gold 5S end of October/Early November.

 

Anyone else order around 10/9 Gold model and received those ridiculous 11/18-12/6 shipping dates???

 

I will keep posting updates as they come. Hope this helps and alleviates the waiting game...

 

 

My boss ordered the Space Gray 32GB on 10/11 ATT Premiere and its delivering tomorrow 10/16 to our office.

 

Thats a total of 5 days!!!

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------

 

On the other hand, I ordered the Gold 32GB model on 10/9 via ATT Premiere. I still currently have a shipping estimate between 11/18/13 - 12/06/13.

 

Ive noticed on this thread that anyone who ordered the Gold model between 9/20-9/22 and received a shipping estimate of 10/21-10/30 have received their phones between 10/10-10/15. That's a roughly a 20 day window and before 10/21

 

If thats the trend and now Apple has a shipping window of 2-3 weeks, a 20 day window should have my Gold 5S end of October/Early November.

 

Anyone else order around 10/9 Gold model and received those ridiculous 11/18-12/6 shipping dates???

 

I will keep posting updates as they come. Hope this helps and alleviates the waiting game...

 

 

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Oct 15, 2013 1:36:19 PM
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@Cammillia94 Did you order through ATT or Apple? What are your estimated shipping dates?
@Cammillia94 Did you order through ATT or Apple? What are your estimated shipping dates?

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Oct 15, 2013 1:40:21 PM
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@Ceelo07 Your facts are incorrect. I ordered a gold 64GB on 9/20, received a shipping estimate of 1021-10/30 and have yet to receive my phone. It hasn't even shipped yet, and so far no indication of any movement whatsoever.
@Ceelo07 Your facts are incorrect. I ordered a gold 64GB on 9/20, received a shipping estimate of 1021-10/30 and have yet to receive my phone. It hasn't even shipped yet, and so far no indication of any movement whatsoever.

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Oct 15, 2013 1:51:02 PM
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@JonathanK That's unfortunate. Please post when there's a change. I am sure you'll get it in no time.
@JonathanK That's unfortunate. Please post when there's a change. I am sure you'll get it in no time.

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Oct 15, 2013 2:01:27 PM
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@Ceelo07 I'm hoping. The only movement was a couple of weeks ago where the SIM stopped showing a backorder status, but nothing since.
@Ceelo07 I'm hoping. The only movement was a couple of weeks ago where the SIM stopped showing a backorder status, but nothing since.

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Oct 15, 2013 2:22:26 PM
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Edited by mperson on Oct 15, 2013 at 2:39:12 PM

Ceelo07 wrote:

My boss ordered the Space Gray 32GB on 10/11 ATT Premiere and its delivering tomorrow 10/16 to our office.

 

Thats a total of 5 days!!!

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------

 

On the other hand, I ordered the Gold 32GB model on 10/9 via ATT Premiere. I still currently have a shipping estimate between 11/18/13 - 12/06/13.

 

Ive noticed on this thread that anyone who ordered the Gold model between 9/20-9/22 and received a shipping estimate of 10/21-10/30 have received their phones between 10/10-10/15. That's a roughly a 20 day window and before 10/21

 

If thats the trend and now Apple has a shipping window of 2-3 weeks, a 20 day window should have my Gold 5S end of October/Early November.

 

Anyone else order around 10/9 Gold model and received those ridiculous 11/18-12/6 shipping dates???

 

I will keep posting updates as they come. Hope this helps and alleviates the waiting game...

 

 


Umm no, It looks like mainly some 16gb golds have shipped My order for a 32gb gold placed 9/20 12:05am has not shipped.  It's also apparent that orders that where placed for gold either instore or over the phone took priority over the online orders and got shipped.  The whole first come first served with att is crap!


Ceelo07 wrote:

My boss ordered the Space Gray 32GB on 10/11 ATT Premiere and its delivering tomorrow 10/16 to our office.

 

Thats a total of 5 days!!!

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------

 

On the other hand, I ordered the Gold 32GB model on 10/9 via ATT Premiere. I still currently have a shipping estimate between 11/18/13 - 12/06/13.

 

Ive noticed on this thread that anyone who ordered the Gold model between 9/20-9/22 and received a shipping estimate of 10/21-10/30 have received their phones between 10/10-10/15. That's a roughly a 20 day window and before 10/21

 

If thats the trend and now Apple has a shipping window of 2-3 weeks, a 20 day window should have my Gold 5S end of October/Early November.

 

Anyone else order around 10/9 Gold model and received those ridiculous 11/18-12/6 shipping dates???

 

I will keep posting updates as they come. Hope this helps and alleviates the waiting game...

 

 


Umm no, It looks like mainly some 16gb golds have shipped My order for a 32gb gold placed 9/20 12:05am has not shipped.  It's also apparent that orders that where placed for gold either instore or over the phone took priority over the online orders and got shipped.  The whole first come first served with att is crap!

Re: Official Iphone 5s order status thread

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Oct 15, 2013 2:28:24 PM
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Wow! That is depressing to hear.. seems like they haven't shipped any 32GB iPhone 5S golds out.

A lot of Apple stores have 32GB stock and they are staying up for 20 minutes and AT&T will not let me cancel my order!

Wow! That is depressing to hear.. seems like they haven't shipped any 32GB iPhone 5S golds out.

A lot of Apple stores have 32GB stock and they are staying up for 20 minutes and AT&T will not let me cancel my order!

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Oct 15, 2013 2:44:48 PM
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Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.

Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.

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Oct 15, 2013 3:20:15 PM
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mperson wrote:

Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.


the problem is - people that have ordered are reporting in this thread that they got their phones, which pretty well disproves your statement


mperson wrote:

Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.


the problem is - people that have ordered are reporting in this thread that they got their phones, which pretty well disproves your statement

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Oct 15, 2013 3:27:55 PM
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Do you have any details about the Gold 32GB, whether it be an fact or a guess when it will start shipping?
If you take a look at mperson's post he ordered right at launch and still hasn't received any shipping information.
Do you have any details about the Gold 32GB, whether it be an fact or a guess when it will start shipping?
If you take a look at mperson's post he ordered right at launch and still hasn't received any shipping information.

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Oct 15, 2013 3:41:40 PM
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Now my phone shows back-ordered. It hadn't before. And now there is no estimated shipping date showing. Before it said it would ship between 10/4 and 10/15. I ordered the gray 32gb back on 9/25.

Now my phone shows back-ordered. It hadn't before. And now there is no estimated shipping date showing. Before it said it would ship between 10/4 and 10/15. I ordered the gray 32gb back on 9/25.

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Oct 15, 2013 5:29:32 PM
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I got my silver 16GB in today! DO NOT TRUST USPS TRACKING! It said it was at some sorting facility for two days. It did not update until it was delivered.

 

Best of luck everyone!

I got my silver 16GB in today! DO NOT TRUST USPS TRACKING! It said it was at some sorting facility for two days. It did not update until it was delivered.

 

Best of luck everyone!

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Oct 15, 2013 7:05:34 PM
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Ordered 5s Gold 16G on 9/23 phone shipped today with tomorrow delivery

 

Ordered 5s Gold 32G same day, just called ATT and no idea when I will receive it.

Ordered 5s Gold 16G on 9/23 phone shipped today with tomorrow delivery

 

Ordered 5s Gold 32G same day, just called ATT and no idea when I will receive it.

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Oct 15, 2013 7:18:47 PM
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Edited by mperson on Oct 15, 2013 at 7:50:44 PM
/
wingrider01 wrote:

mperson wrote:

Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.


the problem is - people that have ordered are reporting in this thread that they got their phones, which pretty well disproves your statement  


 

People are just now starting to receive 16gb gold, today is 10/15, they went on sale 9/20.  Hardly anyone has received 32 or 64gb gold.  So what makes my statement false about them not having the phone in stock?

/
wingrider01 wrote:

mperson wrote:

Also what gets me is, if it where any other phone the website would say "out of stock" and would not let you place an order, but for the iPhone 5s gold they are still taking orders for what is a phone I think they never had in stock from day one.


the problem is - people that have ordered are reporting in this thread that they got their phones, which pretty well disproves your statement  


 

People are just now starting to receive 16gb gold, today is 10/15, they went on sale 9/20.  Hardly anyone has received 32 or 64gb gold.  So what makes my statement false about them not having the phone in stock?

Re: Official Iphone 5s order status thread

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Oct 15, 2013 7:35:47 PM
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wingrider01 wrote:

jemo wrote:
Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.

would depend on how many the got from china, their orders are filled first then some are allocated to the uthorized retailers


Where are you getting your information?  Apple is not filling there orders first.  Just like some 16gb golds have been delivered to people that ordered from apple.com, 32 and 64gb gold people are still waiting.  You can follow those forums at macrumors.com.  I personally ordered a gold 32gb from att on launch day at 12:05am - still waiting and I ordered a silver 32gb from apple.com on 9/25 - which I received 10/11


wingrider01 wrote:

jemo wrote:
Does apple changing the shipping date for gold iPhones to 2-3weeks affect our shipping dates? I hope it does! Since they're starting to ship out phones maybe we'll get ours too and hopefully it wouldn't take 28-42 days anymore.

would depend on how many the got from china, their orders are filled first then some are allocated to the uthorized retailers


Where are you getting your information?  Apple is not filling there orders first.  Just like some 16gb golds have been delivered to people that ordered from apple.com, 32 and 64gb gold people are still waiting.  You can follow those forums at macrumors.com.  I personally ordered a gold 32gb from att on launch day at 12:05am - still waiting and I ordered a silver 32gb from apple.com on 9/25 - which I received 10/11

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