Official Iphone 5s order status thread

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Re: Official Iphone 5s order status thread

My SIM has not changed since last Tuesday. This is ridiculous that other people who ordered after me already have there iPhone's
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Scholar

Re: Official Iphone 5s order status thread

We ordered 2 Gold 64GB at 3:10am EDT on 9/20.  Our estimated ship timeframe was 7-10 business days.  Both of our phones finally shipped last night, from China via UPS.  Fotunately, we live about an hour outside of Louisville, so that *should* shave a day or two off the ship time.

 

When I called yesterday before they had shipped, the rep said they are going to be shipped with UPS, and the type of service is "5 day".  Knowing that UPS is unionized and doesn't work on weekends, leads me to believe that we should have them Wednesday (10/9).  So from 9/20 to 10/9 (hope) directly through Apple....awful.  I can't even imagine what people's ship date will be for the vague "October" ship date estimates.

 

We ordered through the AppleStore app.

 

I'm beginning to have the same feelings of newness wearing off, before we even get them.

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Mentor

Re: Official Iphone 5s order status thread

@jtrue28 I ordered mine around the same as you & nothing has changed since my sim went from Backordered to processing.

They cancelled my order by mistake & it was escalated to there Higher One department to expedite my order.
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Tutor

Re: Official Iphone 5s order status thread

@mimi3031 - that's ridiculous! Wait, unless of course your trying to get a 64gb Gold one Smiley Happy

See if Apple In Store pick up has any at a store near you and just try and cancel the order with ATT.

 

I literally called and chatted so many times they tried to pass me to a separate customer service dept. # - something called eNom.....I think all the "let me talk to your managers" and "this is unacceptable" talk lit a fire under their butts.

 

IF your phone isn't in the warehouse getting prepared for shipment, just cancel it and pick it up - unless your getting gold, there's no reason why theyd make you wait so long.

 

Man, if I didn't have a grandfathered unlimited data / text plan  - I would dump ATT in a heartbeat! 

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Teacher

Re: Official Iphone 5s order status thread

I'm not even sure I want the phone anymore at this point!  

Message 485 of 1,264 (5,721 Views)
Mentor

Re: Official Iphone 5s order status thread

I just didnt know the struggle was going to be this bad to get this phone... Lol I just hope I get word today or at least tomorrow... Wil be bummed to wait another weekend! 😩
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Mentor

Re: Official Iphone 5s order status thread

I know how you feel @cedarchick22
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Mentor

Re: Official Iphone 5s order status thread

@jtrue28 At least you know it's in the mail 😊
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Tutor

Re: Official Iphone 5s order status thread

So, I finally got an update. My phone shipped today from Fort Worth, TX and I'm supposed to receive it by end of business on 10/8. What I don't understand is, how does it take six days to travel from TX to PA when I could drive the same trip in about 24 hours. AT&T should really reconsider who they use as a shipping service.
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Mentor

Re: Official Iphone 5s order status thread

Makes sense to me. Theres no saturday/sunday delivery, and from the looks of it you didnt select overnight shipping, correct?

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Tutor

Re: Official Iphone 5s order status thread

I bought mine in store, I had no choice in delivery. It is what it is, I'm just baffled on how long it takes because its still business days to travel a twenty-four hour drive.
Message 491 of 1,264 (5,425 Views)
Mentor

Re: Official Iphone 5s order status thread

Be grateful you have a set in stone date. Some people here are still left waiting for an update, and they ordered back on the 20th-23rd.

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Tutor

Re: Official Iphone 5s order status thread

@Pete2112 - SAME HERE!  Tuesday we wil be holding our new iPhones!

 

What a hassle....oh well, at least they're on the way.

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Mentor

Re: Official Iphone 5s order status thread

 
Message 494 of 1,264 (5,248 Views)
Contributor

Re: Official Iphone 5s order status thread

Hey guys,

I'm curious: did anyone get a text message from At&t stating "Thank you for recent iphone upgrade! Before your order arrives..." and then get a shipping notification from apple shortly thereafter?

I'm asking because I ordered my phone from the apple store on 9/20 and JUST got this text message today. I wonder if it's any indication that apple is getting ready to charge my card and ship my phone?

I ordered a 16 gb gold at approx 10 AM PST from the apple site.  However, I called ATT today and they said they themselves did not send out any texts and mentioned that sometimes apple will send out a message via the ATT carrier somehow?? Also, one apple rep mentioned that once I get a text I should receive my phone soon whereas another rep had NO idea about any texts.  As of now, my order is still "processing" on the apple site.

Thanks!

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