09-21-2013 2:16 PM
@ahazzazi92, conratulations on the order of your new phone! If you send us a private message by clicking here we can look up your order and confirm your estimated delivery date. Include your full name, account number, order number if you have it, contact information and the best time you can be reached.
09-21-2013 3:02 PM
I ordered online with ATT at 3:26 am eastern time. received a time stamed congrats email at 3:27 am, as of Sat at 6 pm my status says shipping date Oct 1 - 30th. Thats kinda crappy that I ordered it within 26 min of being avalible for sale and I get Oct 1 - 30th? Not real Happy about it 4 sure
09-21-2013 3:11 PM
just got the email, my phone will be here Monday. I had a shipping date of 10/1-10/31. I hope everyone gets theirs soon.
09-21-2013 3:16 PM
I had to recheck status online several times to see what my order status was.
Finally have a tracking number by UPS so should arrive by Monday afternoon!
Ordered Black 16B around 12.04am PST.
Use this link to check your order status:
I found think link to better updated than going throught the wireless order status method
09-21-2013 3:52 PM - edited 09-21-2013 3:53 PM
Hey everyone! This morning I got notification that my iPhone (Gold) has been shipped. I placed my order at 12:05am (Pacific)
I just wanted to let you guys know because I was also in the same boat as others who could have placed their order at Apple for 1-3 day at midnight. Yesterday I had the order status of "Preparing to Ship" with the Simcard on backorder and the estimated delivery to be Oct 1-30*. I tried to stay positive and not panic because in the past I've ordered from AT&T in the past and they also estimated the delivery date to be further out than it actually was. I think they just do this as a buffer or worse case. They are probably swamped and doing their best.
Good luck everyone!
09-21-2013 4:06 PM - last edited on 09-21-2013 4:33 PM by Phil-101
Ordered two 16GB iPhone 5S one Space Grey, and Gold. Space grey was just shipped this morning and will deliver Monday 9/23
If it says that the SIM card is backordered, does it mean that the iphone is backordered?
[removed image with unique order numbers]
09-21-2013 4:34 PM
Means nothing. Mine said back-ordered yesterday. My "16g iphone 5s gold" is on a fedex truck to me now for this Monday delivery with the sim. AT&T just tries to scare you with these October dates
09-21-2013 3:36 PM
I ordered on @ 7:00 on 9/20... it said back order yester day but now it says it is being prepared to ship.
09-21-2013 7:15 PM
I ordered the space grey 16 gb iPhone 5s at 3 am Eastern time Friday morning. Up until just before it shipped, the shipping date was listed as 10/1-10/31. Then, it suddenly changed to 9/21 this afternoon, and shortly thereafter got the email telling me it had shipped with a tracking number. UPS says it will be here Monday. Long story short, don't pay attention the the initial dates you have been given. It doesn't appear to be accurate.
I'll also note that I ordered 2 other iphones directly from apple. They have not yet shipped - status still says processing and that it will ship in 1-3 days. Looks like I should have ordered all 3 iPhones from ATT.
09-22-2013 9:07 AM
09-22-2013 9:21 AM
Just after posting the previous comment, I checked my order status again. Still says Processing, but now shows a pending shipment of 9/22 in the details. So, hopefully this means I will have it very soon.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!