08-27-2013 10:03 AM
2nd line needs a new phone and is not eligible for an upgrade. We tried to do the AT&T Next program and was told this line was not eligible for that either. I don't understand, I thought the purpose of this program was to get a new phone when you are not eligible for an upgrade. Please help me understand
12-10-2013 5:01 PM
So is it safe to assume that because I upgraded my phone earlier this year, that I would not be able to take advantage of the NEXT program until after the two years expires?
12-10-2013 5:32 PM
12-13-2013 10:57 AM
Although you are probably not able to take advanatage of ATT Next, you may check your upgrade eligiblity on your account see if/when you become available for partial discount pricing.
Additionally, you offer a trade in programm ( tradein-program.att.com ) and between the partial discount and trade, I've seen many people get close to the 2 year pricing on the phone, although ATT Next is still unavailable.