05-06-2012 6:17 PM
Just bought 2 of the Lumia 900 for the wife and me about 3 weeks ago. Very happy with the purchase until today when wife's phone got frozen screen after completing a call. The battery icon shows completely drained and there's a question mark inside the battery. This is impossible since the phone was fully charged overnight. Unable to power off to reset the phone since the screen is frozen and won't allow me to slide down to power off. Searched on line for solution and found one on another forum. Turns out this problem has happened before with Lumia 800 and Samsung Focus. The solution is to hold power button down for 10 seconds or more and release it. The screen will go dark, reset, and power back up. Then everything works fine afterward.
Is Nokia or AT&T aware of this problem? If yes, did they release a fix for it yet? After purchasing the phones, I did all the software updates, but still encountered this problem. Nokia and Windows phone fans out there, any comments? Should I have gone with the iPhone 4S instead?
12-14-2012 5:50 PM
sorry you had such troubles!
01-23-2013 1:14 PM
01-30-2013 6:00 AM
10-18-2013 12:17 AM
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