02-16-2014 8:22 AM
I tried to order new service through the at&t website yesterday and it keeps saying there is no service in my are for the zipcode(24279) I entered. I chatted with online support and they told me to call and order new service and when I called they also told me it was showing no service in that area. I instructed them that there is indeed service in this area because I have many friends and family that have service through at&t. I was then told there was problem a glitch in the system that wasn't letting me order service. Could anyone help me in getting this matter resolved.
02-18-2014 9:26 AM
Hello @trav2448 Welcome to the forums.
An AT&T store is a great suggestion, we also have a team of amazing Social Media Care managers that can help you, you can send us a private message by clicking here. Please include your full name, phone number and the best time you can be reached.
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