Need help with data connection

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Need help with data connection

I just upgraded phone to $35 per month for 500 minutes, text and data, but the phone does not connect to the mobile web, facebook, etc.  I tried calling customer service, first time someone cut my call and I called again.  Afternearly 10 more minutes I got someone that said she would do something on her end and call me back in 3 minutes.  Over an hour later and I still have not heard from her.  Thiswas why I left ATT for 2 years, horrible customer service and tons of problems that require constant time draining contact.

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Re: Need help with data connection

It sounds like you need to change your phone's APN settings. Which phone are you using?

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