Explore & discover

Helpful Links

Impacted by the government shutdown? AT&T can help.  Learn more

Need help with data connection


Need help with data connection

I just upgraded phone to $35 per month for 500 minutes, text and data, but the phone does not connect to the mobile web, facebook, etc.  I tried calling customer service, first time someone cut my call and I called again.  Afternearly 10 more minutes I got someone that said she would do something on her end and call me back in 3 minutes.  Over an hour later and I still have not heard from her.  Thiswas why I left ATT for 2 years, horrible customer service and tons of problems that require constant time draining contact.

Message 1 of 2

Re: Need help with data connection

It sounds like you need to change your phone's APN settings. Which phone are you using?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy

Message 2 of 2
Share this topic
Share this topic
Additional Support