08-09-2013 9:02 AM
08-09-2013 8:10 PM
If your phone was working before with no problems and it suddenly doesn't work it's probably a network problem. Did you diagnose with AT&T tech support?
Their nationwide roaming means roaming on rural carriers in rural areas of the US.
AT&T does not allow roaming on T-Mobile in most areas because their engineering/network team thinks their network is the best and they have native infrastructure (plus it costs them $).
So their network is down. File a trouble ticket via support and use the mark the spot app. Hopefully the local Chicago Mobility engineers notice and fix the problem. Chicago is a big market so they should get on it ASAP.
08-09-2013 10:30 PM
Well i am not sure if it is down, i have never been able to receive service in my home for five years(when i do, its spotty). Someone told me that it was the structure of the home that was causing the issue. When i walk outside, i get 3-4 bars right away. So they could be right.
08-21-2013 4:29 PM
Well AT&T does have roaming agreements with a few domestic carriers. If the moment you walk outside gives you reception, it would be entirely possibly the construction of your home is affecting your service. Since it's affect AT&T's signal, it's probably blocking all the other carriers you would be able to roam on.
I have the same issue at my house. We get almost no reception at home, and we've tried all the major carriers to no avail. Getting the microcell solved the issues I had. Even though it cost me money in the short run (and uses my data), the ability to actually get service was more benefitial.
08-25-2013 8:00 AM