Managing Purchases


Managing Purchases

On the Managing Purchases page no one-time PIN is sent to my cell phone after I entered the cell number.  Therefore, I cannot access my purchases to manage them.  This page does not respond correctly.  What can I do?



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Re: Managing Purchases

You can try contacting ATTCustomerCare by dialing 611 from your phone or calling 800-331-0500 or by sending a Private Message to ATTCustomerCare here on this forum. They work in the forum during their normal business hours and have been helpful in getting issues resolved.

Please include a brief description of the issue you are having, your name, email address, phone number, and the best time to be reached. Please allow up to 48 hours for a Representative to contact you. You can expect a reply via return PM between the hours of 7am-10pm CST.



     we live & learn~

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Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

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