Are you still having difficulty receiving photos? If so, it's possible that your settings are off. Is this an unlocked phone from another carrier?
We will likely need more information to proceed, but go ahead and send us a private message by clicking here so one of our tech support experts can look into this.
Please include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, please let me know if you have any other questions or concerns!