Yesterday we tried to connect to the internet and the mifi was not popping up on the network options, we had to connect the MIFI through the USB cord on our computer and that worked. I guess its not a big deal but the whole point of this thing is to be wireless. I restarted my computer and that didnt work. Any ideas?
The same happened to me. I called Novatel and talked to 'Peggy' and he gave me a RMA number without really troubleshooting it. I then called AT&T Tech Support and the lady there said they were advised by Novatel that they sent out a bad update and that another would be sent within 24-48 hours to fix the problem. She also said to leave it on and to do the update when it came out. The will be calling me in 48 hours to verify the update.