Hi, I have a lumia 920 and it still has not picked up the GDR2 update. I am still stuck on OS 8.0.10211.204. Is the update not rolling out to all areas at the same time? I live in central MA. Is the problem something with my phone? From reading in other threads on this site and WPCentral there seems to be a small group of us who just aren't getting the update. http://forums.wpcentral.com/nokia-lumia-920/244999-no-updates-available.html
Is there anything I can do to try and force the update? Not sure if it would matter but I bought my handset the day it was released, so it would be from the first batch sold by AT&T.
I was also given the runaround with which company to call. I was finally able to talk to a support manager who tried to figure out why my phone wasn't finding the update. Her final conclusion was to just bring it to an AT&T retailer to have them flash the phone to see if it would work. Very reluctant to lose all my data even though things are backed up.