Iphone 5S group messaging

Tutor

Iphone 5S group messaging

I am having issues with my group messaging.  On Tuesday (10/22/2013), I wasn't getting group messages, but they came through on my phone early Wednesday morning.  After I received those messages, I have not received any group messages since then.  I group message on a daily basis with several coworkers and I know they have been sending messages all day yesterday and several this morning.  One of the coworkers on my group messages also has an iphone 5s on AT&T and she is not having any issues.  I have turned my phone off and on several times.  I think this may be an issue related to the most recent software update.  Can anyone help??

Message 1 of 4 (1,658 Views)
Contributor

Re: Iphone 5S group messaging

[ Edited ]

This issues are generally shows in so many iPhone users but as per the your issue concern I would like to say that you need to see the setting of your group messaging for that you have followed following steps: Settings > Messages > Group messaging is toggled on??  If this option is off then there will be chances of exist this kind of issues.

Message 2 of 4 (1,635 Views)
Tutor

Re: Iphone 5S group messaging

Thanks for the reply.  I do have group messaging turned on.  I can group message using imessage with other iphone users just fine.  but if there is a non-iphone user on the group text, then i am not receiving any replies.  the others are receiving my texts in the group text, but i am not receiving any of theirs, even from other iphone users.

Message 3 of 4 (1,611 Views)
Expert

Re: Iphone 5S group messaging

[ Edited ]

kyhwk3 wrote:

Thanks for the reply.  I do have group messaging turned on.  I can group message using imessage with other iphone users just fine.  but if there is a non-iphone user on the group text, then i am not receiving any replies.  the others are receiving my texts in the group text, but i am not receiving any of theirs, even from other iphone users.


when using apple;'s Imessage app between apple devices it utilizes data since it is a propiertary messaging system, when you send a text to a non-apple device the message using the SMS/MMS protocol and not going through Apples Imessage servers, same as the reply from non-apple device. Do you have cellular data turned off by any chance? You might also check the Apple support forums to see if there are any otehr reports likes this

Message 4 of 4 (1,601 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support