06-24-2011 7:49 AM
I have been unable to recieve text message for the past 36 hours. I can however recieve calls, emails and MMS messages. I contacted AT&T and was advised this was a nationwide issue and they are working on it. However I have several friends with Iphone 4 phones and are not having this issue.
06-24-2011 8:18 AM
Same here. Exactly. The iPhone 4 is fully functional except for SMS.
I have performed soft resets and multiple hard resets. I've also reset network settings. Regardless, the problem persists.
Oddly, my wife has an iPhone 4 as well, though she is not having the same problem. Same location, same tower, same network, but she is receiving SMS and I am not.
06-24-2011 8:26 AM
06-24-2011 8:49 AM
06-24-2011 8:57 AM
Same exact issue. A coworker's iphone has no problem at all. I've had this problem since yesterday morning... I'm not too happy that it's still a problem today. I'm having to utilize WhatsApp.
06-24-2011 9:12 AM - edited 06-24-2011 9:16 AM
from los angeles county, california;
been having the same problem as well, my sister which also has an iphone 4 in the next room does not have any issues, nor does my mom that has a blackberry with at&t as well.
i have tried doing a reset network settings, ive done a complete restore, restored backup to a last known good date, reset the chip and same problem. cant receive sms texts, sending seems to be off/on or delayed, can receive/send mms texts. calling works for outgoing and incoming, internet works fine, email, all apps. just no receiving of sms texts! :\
been using textfree app to get around this
06-24-2011 9:41 AM
06-24-2011 9:42 AM
06-24-2011 10:03 AM
I have had this problem for over 24 hours now. I've tried everything everyone else has, plus having tech support "reset my phone on the network". Nothing works. Texting is my main form of communication with my teenager who is currently out of state at a drama camp. I'm just a little livid. AT&T cannot provide an ETA for a fix. They aren't issuing credits (I asked) and I don't want to try and wrangle a replacement phone out of them or Apple yet, but I just might if this continues. I have several friends with the iPhone 4 and the iPhone 3GS and none of them are having problems. It's like I'm the only one in Reno, NV with this issue. I hope that AT&T will provide an ETA soon, in the very least, and comes up with a satisfactory way to compensate users with this issue.
06-24-2011 10:15 AM
I am in Fort Worth, TX and I have not been receiving text messages since Tuesday 6/21. I have also tried everything, so guess where I am going after work!? Yes, AT&T, if they cannot help me, I will demand either a credit or a new phone from Apple. This is a tad bit ridiculous. Let's see what they will do when I let them know I'll be switching to VERIZON!
06-24-2011 10:54 AM
06-24-2011 11:13 AM
It's back and working again, but this is unacceptable. I agree wholeheartedly that some type of reimbursement is due; otherwise I'm going to cancel my contract and move over to Verizon with a new phone. I received no notification from AT&T about this issue and spent much of my time restoring my phone and taking other measures until finding out that it was their fault; then to just receive new messages without an apology. There is absolutely no excuse for this.
I do not pay what I pay monthly to get half-effort service.
Congratulations! You earned the Liz badge!