10-14-2013 5:41 PM
Does anyone else have a preference as to which sales support you would rather use?
I myself give Kudos to AT&T for bringing forth online chat. The AT&T website itself I find far from user friendly, so having someone there to help guide you through, eliminates what otherwise would be a great frustration. I do wish though that their online staff did have access to our account information for rate plans, bills. There is no question there are more available options to choose from online. One stop shop & Tune up sounds excellent to me. All while never leaving the comfort of my home.
I have my opinion on stores and calling as well, but would like to hear the opinions of others.
10-22-2013 6:20 AM
I always prefer face to face interactions, so the store for me.
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12-02-2013 5:36 AM
12-10-2013 9:35 AM
Depending on what the inquiry is about, I generally prefer in this order:
3) Live chat/e-mail
12-19-2013 1:38 AM