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I need my puk

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I need my puk

 
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Community Manager

Re: I need my puk

Hi Boogieman35,

 

Obtain a PUK Code

 

Instructions:

 

When the error message "ENTER PUK CODE" is shown on the screen of the device:

 

  1. Log into myAT&T
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.   
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.

Unblock SIM Card

  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.

If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.

 

Thanks for your post,

Dmitriy


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