How to unlock my phone number?

Tutor

How to unlock my phone number?

Hello
I GoPhone
Unfortunately I do not have time to recharge your phone before September 15.
Today I deposited the phone bill, but when you call it, the system reports that this number does not exist.
You can return me the phone number that I used?

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Message 1 of 6
Master

Re: How to unlock my phone number?

How long has it been since you last added money to your account prior to 2 days ago? If your account expired, there's a good chance that your phone number associated with the account has expired, too. It doesn't look like you'll be able to get it back...

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 2 of 6
Tutor

Re: How to unlock my phone number?

Hey.

December 31 I had to refill the account, but forgot (((Now the phone is locked. How do I activate it? What amount should be credited to the account that the phone would have to re-activate? People of AT &T HELP!! I need this number! I have it all fixed, banks, hospitals, everywhere ...

PS: number {Personal content removed for your safety}

Message 3 of 6
Master

Re: How to unlock my phone number?


Maxbook wrote:

Hey.

December 31 I had to refill the account, but forgot (((Now the phone is locked. How do I activate it? What amount should be credited to the account that the phone would have to re-activate? People of AT &T HELP!! I need this number! I have it all fixed, banks, hospitals, everywhere ...

PS: number {Personal content removed for your safety}


What exactly do you mean by "now the phone is locked"? Can you make/receive calls and/or text messages with it? Dial *777# from your phone and see what it says. It sounds to me that the phone is no longer active. The amount of money required to re-activate the service of the phone depends on the plan you are using. 

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 4 of 6
Tutor

Re: How to unlock my phone number?

Thank you very much for your reply. This morning I phoned customer support and a support activated my phone.
By locking the phone, I mean, the inability to make and receive calls from your mobile phone for the reason that you do not refill the account in a timely manner.
I had to refill the account on December 31, but did not. Phone stopped working.
But at the moment the phone is working again))

Message 5 of 6
Master

Re: How to unlock my phone number?


Maxbook wrote:

Thank you very much for your reply. This morning I phoned customer support and a support activated my phone.
By locking the phone, I mean, the inability to make and receive calls from your mobile phone for the reason that you do not refill the account in a timely manner.
I had to refill the account on December 31, but did not. Phone stopped working.
But at the moment the phone is working again))


You're welcome. That's what I thought you meant. 

 

Glad to hear that the phone is working again as it should be. Smiley Happy

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



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