Helpful Links

How do I activate new micro sim card while keeping same phone number from old sim card?

Contributor

How do I activate new micro sim card while keeping same phone number from old sim card?

I have been using a GoPhone prepaid account. All I want is to keep my current phone number while switching from a normal sim card to micro sim card (from buying unlocked HTC One).

 

I went to a store to get a free micro sim and the guy told me to call 611 to transfer my number to the new micro sim card, but yet there is no option to do so(?). This also cannot be done online, as I messed up my first micro sim by activating it alone, which gives you a new GoPhone account and phone number.

 

As many times as I call 611, I can never find the option to talk to a service representative directly. Calling the toll free number is just a longer way of accessing 611. What am I missing here?

 

**

26,600 Views
Message 1 of 4
Expert

Re: How do I activate new micro sim card while keeping same phone number from old sim card?

Check out this thread...it should tell you what you need to do to talk to a rep...

 

Hope this helps.

 

https://forums.att.com/t5/Prepaid/how-to-talk-to-at-amp-t-rep/m-p/1856326#M34603

 




 REGRET NOTHING~


     we live & learn~

Message 2 of 4
Master

Re: How do I activate new micro sim card while keeping same phone number from old sim card?

If you haven't already solved the issue, cutting your current standard sized SIM card with a microSIM cutter or a pair of scissors would be much more convenient. I cut mine with a microSIM cutter and it was easy as pie.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 3 of 4
Scholar

Re: How do I activate new micro sim card while keeping same phone number from old sim card?

You can talk to a customer service.  I did it recently by calling 611 but forgot exactly how to do it.

Message 4 of 4
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support