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Posted Jun 2, 2012
7:57:01 AM
How can I unlock my account?

I am an international student so I don't have a SSN.

 

(maybe) one year ago, I tried to sign up to the at&t.com with my wireless number, and it said I had to put a SSN.

Because I don't have it, I put any numbers three times in there and finally my account was blocked.

 

Today, I make an account of at&t access ID and I try to link my phone number to this account, then it says my phone account is blocked. The error code is SAL705. Even if I want to connect live chat support, I cannot connect to it because I don't have any linked account.

 

How can I reactive my wireless account and link it to my at&t access ID??

I am an international student so I don't have a SSN.

 

(maybe) one year ago, I tried to sign up to the at&t.com with my wireless number, and it said I had to put a SSN.

Because I don't have it, I put any numbers three times in there and finally my account was blocked.

 

Today, I make an account of at&t access ID and I try to link my phone number to this account, then it says my phone account is blocked. The error code is SAL705. Even if I want to connect live chat support, I cannot connect to it because I don't have any linked account.

 

How can I reactive my wireless account and link it to my at&t access ID??

How can I unlock my account?

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(1) Me too
(1) Me too
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Oct 9, 2013 1:50:06 PM
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Edited by Phil-101 on Oct 9, 2013 at 7:43:11 PM

Me too! 

Me too!
Me too!

This site is ridiculous. I can't link my account. I need help, but the only way to get online help is to your account linked. This site sucks. This is the only thing about Att that I ca't stand. This site in not user friendly.

I asked my mother to transfere the phone I have from her name into mine. I wanted to do online for conviencence and so I could 18 bucks. But I got my mothers SSN wrong and -wham bam- now its locked and for good.  I could see locking it for a certain amount of time but seriously for good. Now I have to find sometime between work, school, and my mother's scheduel to go to the att store. 

People make mistakes att, we are human!

 

[Inappropriate content removed]

Me too! 

Me too!
Me too!

This site is ridiculous. I can't link my account. I need help, but the only way to get online help is to your account linked. This site sucks. This is the only thing about Att that I ca't stand. This site in not user friendly.

I asked my mother to transfere the phone I have from her name into mine. I wanted to do online for conviencence and so I could 18 bucks. But I got my mothers SSN wrong and -wham bam- now its locked and for good.  I could see locking it for a certain amount of time but seriously for good. Now I have to find sometime between work, school, and my mother's scheduel to go to the att store. 

People make mistakes att, we are human!

 

[Inappropriate content removed]

Re: How can I unlock my account?

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